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Contact us
Address Hours of operation Contact

Oregon Department of Revenue
955 Center St NE
Salem, OR 97301-2555

Mailing addresses
Regional offices

8:00 AM - 5:00 PM


Phone: (503) 378-4988
Phone: (800) 356-4222
Fax: (503) 945-8738
TTY: (800) 886-7204

Keep getting a busy signal?

During times of heavy call volume you may get a busy signal or other message. Please be assured that our phone lines are working and try your call again at a later time.


Taxpayers also can submit questions or problems to our e-mail helpline at questions.dor@oregon.gov. E-mailed questions are placed into a queue and answered in the order we receive them.


Revenue also offers a number of other self-service options through our website. To learn more about setting up a personal income tax account online, visit our My Account FAQ page.

Tax Services phone lines are closed Thursdays from 9 - 11 a.m. Closed holidays. Extended hours during tax season; wait times may vary.  

Taxpayer assistance information
  • 800 number is toll-free from Oregon prefixes only
  • Salem offices are open Monday-Friday (closed on weekends)
  • Tax Services hours may be extended during times of heavy activity
  • Learn more about about taxpayer assistance services
  • Para asistencia en español, llame al (503) 378-4988

Speak with a program representative

Did you get a customer service experience survey?

Oregon State University Survey Research Center is conducting a customer service study for us. This survey is your chance to tell us how we're doing and help us improve the services we offer. Survey responses are anonymous and completely confidential.

If you'd rather not participate, return the blank survey in the envelope provided. Call (541) 737-1933 or
email us to be removed from the survey mailing list.

For more information, contact
Jean Jitan (503) 378-4988.

Administrative contacts
  • Agency Director: Jim Bucholz, (503) 945-8214
  • Human Resources: (503) 945-8547
  • Public information officer: Bob Estabrook, (503) 945-8559 (media only)

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