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SIDES Project
New Automated System Aimed to Lower Cost to Employers, Reduce Improper Unemployment Payments
12/7/2012
Responding to unemployment insurance information requests within tight deadlines creates a significant administrative burden on companies.  This problem is greater for employers with operations in multiple states. Information that does not get to the Oregon Employment Department on time can result in the improper payment or denial of benefits.

An automated system has been developed to improve communication between the Oregon Employment Department and employers.  The goal of the system is to lower costs to employers and reduce improper payments of unemployment benefits.

The State Information Data Exchange System (SIDES) and SIDES E-Response offer employers and third party administrators a secure, electronic and nationally-standardized format in which they can easily respond to unemployment insurance information requests. And, it’s free.

The system was developed through a partnership between the U.S. Department of Labor and state unemployment insurance agencies.

With SIDES and SIDES E-Response employers can supply data needed for unemployment insurance information requests faster and more accurately. This will reduce follow-up phone calls, streamline our responses, and reduce paper work resulting in a savings of time and money.

In addition to the significant administrative cost savings, the new system addresses two of the largest causes of unemployment insurance overpayments: incorrect initial eligibility decisions and working while receiving unemployment benefits. Receiving information from employers faster will help reduce these improper payments.

SIDES and SIDES E-Response are among the many additional tools the Employment Department is using to minimize improper payments.

Additional information is available at http://info.uisides.org or contact norman.j.lohser@state.or.us.