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Performance Measures
USDOL Performance Measures
US Department of Labor Performance Measures
 
USDOL requires State Workforce Agencies to collect and report data that USDOL then uses to measure, compare, and allocate funds for UI program administration, according to how well or poorly the state performs the most critical UI Program activities, which USDOL terms “Core Measures.”  Data measuring Higher Authority Appeals bodies like EAB are reported in quarterly Benefits Timeliness and Quality (BTQ) Reports.
 
The Core Measure for Higher Authority Appeals is timeliness, which until 2005 was measured by the “time lapse” standard (sometimes referred to as “promptness” or “completion rate”), which is the days from filing to issuance of a higher authority decision. 
 
Since 2005, timeliness has been measured by the average age of pending single-claimant UI cases (sometimes referred to as “regular UI cases”), which is the sum of the ages, in days from filing, of all of the higher authority’s pending single-claimant UI cases, divided by the number of its single-claimant UI cases.  
 
All timeliness measures are based on universe data from automated records, instead of samples.

 

 
OR APPRs
Oregon Annual Performance Progress Reports FY 2009

Oregon Employment Department Annual Performance Reports for FY 2010 and after
 
Annual Performance Progress Reports (APPRs) are required of state agencies to report progress toward their mission and goals.  On September 30 of each year, Oregon’s state agencies report their progress using Key Performance Measures (KPMs) based on data from the fiscal year ending June 30.  KPMs are an accountability tool.  They are intended to reflect outcomes – the highest level, most result-oriented indication of the agency’s affect on the citizens it serves. 
 
EAB’s KPM is Employment Department KPM #11, which is identical to USDOL’s “time-lapse” standard (see above).      


 
OED UI Reports
Oregon Employment Department Wkly/Mnthly/Qtrly UI Reports 
 
 

 
EAB Annual Reports

Employment Appeals Board Annual Report - Performance Year 2008 
 
Employment Appeals Board Annual Report - Performance Year 2009
 
Employment Appeals Board Annual Report - Performance Year - 2010 

Employment Appeals Board Annual Report (Tables) - Performance Year 2010 
 
Employment Appeals Board Annual Report - Performance Year - 2011
 
Employment Appeals Board Annual Report (Tables) - Performance Year - 2011

Employment Appeals Board Annual Report - Performance Year - 2012

Employment Appeals Board Annual Report (Tables) - Performance Year - 2012

Employment Appeals Board Annual Report - Performance Year - 2013

Employment Appeals Board Annual Report (Tables) - Performance Year - 2013