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Post Code:  D717
Announcement Number:   LEEM0616A
Classification Number:   C6698
Open:   05/16/2008
Close:   05/30/2008
Location:  Bend, Redmond
Availability:  Full Time

BUSINESS AND EMPLOYMENT SPECIALIST 1
(Employment Services)

$2,388 - $3,437 MONTHLY


The Employment Department is recruiting for one full-time permanent Business and Employment Specialist 1 position in the Redmond Field Office and full-time permanent Business and Employment Specialist 1 position in the Bend Field Office.  If you previously applied to recruitment number LEEM0616 and qualified, you do not need to apply again. This position is represented by the Service Employee International Union (SEIU).
 
The Employment Department’s mission is to Support Business and Promote Employment. This is accomplished in four ways:  By supporting economic stability for Oregonians and communities during times of unemployment through payment of unemployment benefits; Serving businesses by recruiting and referring the best qualified applicants to jobs and providing resources to diverse job seekers in support of their employment needs; Developing and distributing quality workforce and economic information to promote informed decision making; and providing access to child care that is safe, high quality, and affordable.  The Department administers complex programs governed by both state and federal laws encompassing more than 400,000 unemployment claims; 107,000 employers; over 400,000 employment service applicants; as well as clients of partner agencies.  The Department has a biennial budget of $1.8 billion and is staffed by approximately 1,200 employees in field offices located throughout the State and the Central Office in Salem.
 
The Business and Employment Services Division provides a public labor exchange function within Oregon’s One-Stop workforce services environment to connect employers with Oregon’s job seekers. By quickly filling job openings with the best-qualified candidates, there is improved productivity and increased stability for the employer.  By matching qualified workers quickly with available job openings, there is a shorter period of unemployment or under-employment for individual workers. This system represents the largest pool of job openings and job seekers available in Oregon.
 
TO QUALIFY
 
Your PD 100 application form will be reviewed to verify that you meet the minimum qualifications as stated in this section.  To receive credit, your application form must clearly show that you have:
  • Two years of full-time heavy public-contact experience asking people for information, making notes, and deciding an action based on the information. Examples of qualifying experience are eligibility interviewer, application examiner, employment and claims aide, examination proctor, information clerk, insurance aide, public counter intake person, or retail industry if it involved the above stated experience. OR
  • Two years of education or experience. Listed above are examples of acceptable experience. 45-quarter (30-semester) college-level credits in Human Resources, Vocational or Career Counseling, Social Services, Psychology, Education, Business or Public Administration, Communication or related field substitute for one year of experience.
 
DUTIES AND RESPONSIBILITIES
 
The purpose of this position is:
 
To work with employers and job seekers requesting labor exchange and business/employment services including: recruitment, selection and referrals for existing, new or expanding businesses, including information on financial incentive and tax credit programs.  The person in this position also works with workforce partners to provide job seekers and employers with comprehensive information and services relating to employment, education, training and economic development programs; implements marketing plans and strategies in collaboration with workforce partners. 
 
Major duties of this position include:
  • Interview a high volume of job seekers and collect detailed occupational information about previous jobs in order to determine job seekers transferable skills, interests, and employment goals and identify barriers to successful job search and using knowledge of community resources and creative problem solving techniques, explore possible solutions to remove the barriers.  Match job listings and diverse population of job seekers based upon job requirements and skills needed using a structured process to find and refer the best qualified applicants.  Notify qualified job seekers of available job openings and refer job seeker to job finding workshops, special services, or resources.
  • Provide employment services to targeted populations such as military veterans, migrant farm workers, TRA/TAA applicants, JOBS Plus applicants, OFSET participants and Unemployment Insurance claimants.   Provide customized employment services by contract to workforce partner clientele.  Insure that UI claimants receive the full range of labor exchange services available that are necessary and appropriate to facilitate their earliest return to work.   Provide job finding training classes to assist individuals in job search efforts.
  • Provide value-added referrals to community resources and supportive service agencies for needed services and /or technical assistance. Insure that a quality enrollment is taken from new job seekers that contains sufficient information about the job seekers knowledge, education, skills, licenses, abilities, and work experience that will facilitate matching the best-qualified job seeker with employer openings.  Review the application for occupational information and use knowledge of local labor market to assign occupational codes.  Update work registration information on a routine and regular basis. Evaluate job seeker's referral requests and work credentials.  
  • Develop and maintain knowledge of existing, new, or expanding businesses, business organizations, labor unions, community based organizations and employment and training providers. Work together; where appropriate, with One Stop Partners to orient, coach, and educate job seekers in self-service access to the Job and Career Center or One Stop Center. Connect with businesses to exchange information, and gain in-depth understanding of their employment needs. 
  • Attend and represent the Department at various Workforce partner, economic development or employer planning meetings.  Make presentations to community, business, and partner groups. Provide employers information on electronic self-service options, to include interpretation and explanation of Labor Market Information (LMI) using the Oregon Labor Market Information System (OLMIS) Web site. Answer employers’ questions about unemployment insurance laws and rules or refer to a qualified UI representative to answer technical questions or correct claims problems.
 
WORKING CONDITIONS
 
Receive and direct people or telephone calls that may be irate and verbally abusive.  Requires prolonged sitting or standing, frequently at a counter.  Requires extensive use of the telephone and computer terminal.
 
TO APPLY SUBMIT THE FOLLOWING
 
STATE OF OREGON APPLICATION FORM PD100  or obtain from a local Oregon Employment Department Office or from most state agency personnel offices.  If you have a disability and need assistance completing the PD 100, you may call the Exam Unit at (503) 378-2130 or TTY (503) 378-4672 for the hearing impaired to leave a message about the alternative format needed from most state agency personnel offices. 
 
Your PD 100 application form will be reviewed to verify that you clearly meet the qualifications as listed above.  IN ADDITION TO THE PD100, please submit the following:
  • The Language Skill Code Sheet located at the end of the announcement. AND
 
A COVER LETTER, not more than two (2) pages, that addresses the following desired competencies, as listed below.  If you do not respond to each of the desired competencies, you may not be offered an interview.  Applicants whose background most closely matches these competencies will be invited to interview.
  • Experience using computer equipment to access and input information. Specify the type of information you entered and/or accessed, the average number of hours you spent per day on your current and/or previous job(s), and the type of equipment you used.
  • Experience providing information to the public. Address each of the following items in your response: Where you gained this experience; how long you worked in an information-providing capacity; the type of information you provided; how you provided the information (in person? telephone?); how you expedited the interaction with customers in order to avoid lengthy lines/wait times.
 
SEND completed application to:
 
Oregon Employment Department
Office of Human Resources
875 Union Street NE, Room 102
Salem, OR97311
You may FAX, if necessary to (503) 947-1318 or you may e mail your application to Employment.Application@state.or.us  If submitting electronically, please put "LEEM0616a - Electronic application submission" in the subject line.
Applications and all supporting materials must be received by 5:00 p.m. on the announcement close date and must be complete and legible. We are unable to acknowledge or verify receipt of applications due to the large volume.
 
NOTICE of results will be sent by mail.  Although agencies are not required to delay their selection process, you may request a review of the results.  Your request must be received within 10 days from the date of the notice.  Additional information cannot be accepted, however, if the recruitment is still open, you may submit a new application, which must be received in our office by the close date.
 
SUBMIT only the required materials.  Reference letters or work samples should be kept for interviews.
 
The pay on all announcements may change without notice.
 
The Oregon Employment Department is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity
 
 
 
 

LANGUAGE SKILL CODE SHEET
 
Please indicate if you are fluent in the following:
 
Spanish            
SPA
 
Vietnamese      
VIE
 
Laotian            
LAO
 
Russian            
RUS
 
Cambodian       
CAM
 
Japanese          
JPN
 
Chinese           
CHI
 
French             
FRE
 
 
 
Page updated: May 20, 2008

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