The Oregon Employment Department is recruiting for one full-time Limited Duration Business & Employment Specialist 1 position, located in McMinnville. This position is expected to end on or before June 30, 2011 and is represented by the Service Employee International Union (SEIU). This recruitment may be used to fill future vacancies.
The Oregon Employment Department is at the very heartbeat of Oregon. We monitor the pulse of the economy; bring workers and employers together; stabilize communities during periods of economic downturns; and ensure that child care is safe, high quality, and affordable. Join our professional team and help businesses succeed, workers find quality careers, and bring individuals economic stability during times of unemployment. Our values include: service, collaboration, diversity, honesty & openness, accountability and trust, and growth.
Our mission is to Support Business and Promote Employment. The Department administers complex programs governed by both state and federal laws encompassing more than 400,000 unemployment insurance claims; 107,000 employers; over 400,000 employment service applicants; as well as clients of partner agencies. The Department has a biennial budget of $1.8 billion and is staffed by approximately 1,200 employees in field offices located throughout the State and the Central Office in Salem.
The Business and Employment Services Division provides a public labor exchange function within Oregon’s One-Stop workforce services environment to connect employers with Oregon’s job seekers. By quickly filling job openings with the best-qualified candidates, there is improved productivity and increased stability for the employer. By matching qualified workers quickly with available job openings, there is a shorter period of unemployment or under-employment for individual workers. This system represents the largest pool of job openings and job seekers available in Oregon.
TO QUALIFY
Your PD 100 application form will be reviewed to verify that you meet the minimum qualifications as stated in this section. The successful candidate will have:
- Two years of full-time heavy public-contact experience asking people for information, making notes, and deciding an action based on the information. Examples of qualifying experience are eligibility interviewer, application examiner, employment and claims aide, examination proctor, information clerk, insurance aide, public counter intake person, or retail industry if it involved the above stated experience. OR
- Two years of education or experience. Listed above are examples of acceptable experience. 45-quarter (30-semester) college-level credits in Human Resources, Vocational or Career Counseling, Social Services, Psychology, Education, Business or Public Administration, Communication or related field substitute for one year of experience.
This position requires successfully passing a criminal record(s) check. The circumstances of any criminal activity will be reviewed to determine whether an applicant is accepted for employment.
During the current biennium ending June 30, 2011, Employment Department employees are required to take mandatory unpaid time off (furlough days). A furlough is a temporary excused unpaid absence from work. Upon your arrival, your manager will be meeting with you to determine the number of hours or days required to be furloughed.
POSITION PURPOSE
The purpose of this position is to work with job seekers and employers requesting labor exchange and business/employment services including; recruitment, selection, and referrals for existing, new or expanding businesses.
MAJOR DUTIES
- Interview a high volume of job seekers and collect detailed occupational information about previous jobs. Determine job seekers transferable skills, interests, and employment goals. Identify barriers to successful job search and using knowledge of community resources and creative problem solving techniques, explore possible solutions to remove the barriers. Provide value-added referrals to community resources and supportive service agencies for needed services and /or technical assistance.
- Insure that a quality enrollment is taken from new job seekers that contains sufficient information about the job seekers knowledge, education, skills, licenses, abilities, and work experience that will facilitate matching the best-qualified job seeker with employer openings. Review the application for occupational information and use knowledge of local labor market to assign occupational codes. Update work registration information on a routine and regular basis. Input, retrieve, and analyze information from various database programs.
- Match job listings and diverse population of job seekers based upon job requirements and skills needed using a structured process to find and refer the best qualified applicants. Evaluate job seeker's referral requests and work credentials. Notify qualified job seekers of available job openings and refer job seeker to job finding workshops, special services, or resources within the Department, One Stop Center or community.
- Develop and maintain knowledge of existing, new, or expanding businesses, business organizations, labor unions, and community based organizations and employment and training providers. Explain criteria, requirements, eligibility, and philosophy of various complex Employment Department and Workforce Partner programs to customers. Work together; where appropriate, with One Stop Partners to orient, coach, and train job seekers in self-service access to the Job and Career Center or One Stop Center by demonstrating computer programs, advising on resume writing, providing job search and career information, and answering questions on labor market conditions, wages, and employment trends.
- Help keep Labor Market Information and material up to date and organized in public self service areas and assist customers in accessing and interpreting LMI information both in the Resource area and through the OLMIS Web site. Schedule customers for computer time and assist customers to access available computer programs and information. Provide information about government employment including federal, state, and local governing bodies.
WORKING CONDITIONS
The person in this position will receive and direct people or telephone calls that may be irate and verbally abusive. In addition, this position requires prolonged sitting, and extensive use of the telephone and computer terminal.
HOW TO APPLY
STATE OF OREGON APPLICATION FORM PD100 OR (obtained at your local Oregon Employment Department Office or from most state agency personnel offices). If you have a disability and need assistance completing the PD 100, you may call the Exam Unit at (503) 378-2130 or TTY (503) 378-4672 for the hearing impaired to leave a message about the alternative format needed from most state agency personnel offices.
Your PD100 application form will be reviewed to verify that you clearly meet the qualifications as listed above. IN ADDITION, please submit the following:
A COVER LETTER, not more than two (2) pages that addresses the following:
- Our customer base is very diverse and has a broad range of needs. Customer service and quality of information is important and there are times when our lobby area is full and staff is pulled in multiple directions. Please describe your experience servicing customers in a demanding environment. What strategies did you use to serve multiple customers at one time? What customer service strategies did you find successful?
- At WorkSource Oregon staff work as a part of one or more interdependent teams. Because of this working environment it is important to work cooperatively as a team. What do you think makes an effective team? How can you contribute to a successful working environment? Please be specific.
If you are an eligible veteran and you meet the minimum qualifications, veterans’ preference points will be added to your score. To receive veterans’ preference points you MUST submit the following required documentation:
- a copy of the DD214/215 for the five (5) point preference; OR
- a copy of the DD214/215; AND a public employment letter from the United States Department of Veterans’ Affair for the ten (10) point preference.
For more information on veterans’ preference points click here, or visit www.oregonjobs.org, and select veterans’ preference.
SEND completed application to:
Oregon Employment Department
Office of Human Resources
875 Union Street NE, Room 102
Salem, OR 97311
You may FAX, if necessary to (503) 947-1318 or you may e mail your application to Employment.Application@state.or.us If submitting electronically, please put "Electronic application submission – LEEM0812" in the subject line. Applications and all supporting materials must be received by 5:00 p.m. on the announcement close date and must be complete and legible. We are unable to acknowledge or verify receipt of applications due to the large volume.
NOTICE of results will be sent by mail. Although agencies are not required to delay their selection process, you may request a review of the results. Your request must be received within 10 days from the date of the notice. Additional information cannot be accepted, however, if the recruitment is still open, you may submit a new application, which must be received in our office by the close date.
SUBMIT only the required materials. Reference letters or work samples should be kept for interviews.
The pay on all announcements may change without notice.
The Oregon Employment Department is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity
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