The Oregon Employment Department is currently recruiting for two Limited Duration Office Specialist 2 positions in the Office of Administrative Hearings located in Salem. These positions are expected to end on or before June 30, 2011 and are represented by the Service Employee International Union (SEIU). This recruitment may be used to fill future vacancies.
The Office of Administrative Hearings (OAH) is a division of the Employment Department. The purpose of the OAH is to provide trained and proficient Administrative Law Judges to conduct contested case hearings for state agencies, boards, and commissions. It consolidates the programs, positions, and funding resources of the Hearings Sections of the Employment Department; Driver and Motor Vehicle Services, Department of Transportation; Adult and Family Services, Department of Human Services; Water Resources Department; Workers Compensation and Insurance Division, Department of Consumer & Business Services; Oregon Liquor Control Commission; and the Construction Contractors Board.
TO QUALIFY
Your PD 100 application form will be reviewed to verify that you meet the minimum qualification as stated in this section. To receive credit your application must clearly show that you have:
- Two years of general clerical experience, one year of which included typing, word processing, or other experience generating documents; OR
- An Associate's degree in Office Occupations or Office Technology; OR
- Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.
College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.
These positions require successfully passing a criminal record(s) check. The circumstances of any criminal activity will be reviewed to determine whether an applicant is accepted for employment.
During the current biennium ending June 30, 2011, Employment Department employees are required to take mandatory unpaid time off (furlough days). A furlough is a temporary excused unpaid absence from work. Upon your arrival, your manager will be meeting with you to determine the number of hours or days required to be furloughed.
POSITION PURPOSE
The primary purpose of this position is to review and process incoming contested cases.
MAJOR DUTIES
- Controls electronic calendars for Administrative Law Judges (ALJ’s) and schedules contested case hearings. Sort cases according to agency, state, and federal time lapse priorities and maintains open case filing system that ensures prompt service delivery. Estimate time needed, make necessary travel arrangements, conference room scheduling, and communicate with interested parties. Monitor assigned ALJ calendars for equal distribution.
- Process final hearing orders and other legal documents which include reviewing, proof reading, and evaluation for completion and timeliness. Review case files for accuracy and completeness.
- Compose and type letters, memos, and other related correspondence. Complete processing of all notices, printing, and mailings.
- Respond to customer inquiries and complaints in person or by phone. Verbal and written communication with attorney’s or their staff, petitioners, the public, and other state agencies to provide explanation of the hearing process or a specific case.
DESIRED ATTRIBUTES
- Strong customer service skills including the ability to explain policy, laws & rules to customers
- Able to work in a fast paced, production type environment including the ability to multi-task
- Attention to detail
- Able to handle large volumes of time sensitive and confidential documents
Individuals with knowledge, skills, and abilities most closely matching the desired attributes will be invited to interview.
WORKING CONDITIONS
Open office environment with constantly ringing telephones. Cubicle work area is in the center of the office, shared with co-workers and has immediate proximity to public reception area and main flow of office traffic.
TO APPLY SUBMIT THE FOLLOWING
STATE OF OREGON APPLICATION FORM PD100 OR (obtain from a local Oregon Employment Department Office OR from most state agency personnel offices). If you have a disability and need assistance completing the PD 100, you may call the Exam Unit at (503) 378-2130 or TTY (503) 378-4672 for the hearing impaired to leave a message about the alternative format needed from most state agency personnel offices.
Your PD 100 application form will be reviewed to verify that you clearly meet the qualifications as listed above. IN ADDITION TO THE PD100, please submit the following (found at the end of this announcement):
- COVER LETTER, not more than two (2) pages in length addressing your strong customer service skills while working in a fast paced environment as well as your attention to detail while handling large volumes of time sensitive and confidential documents.
If you are an eligible veteran and you meet the minimum qualifications, veterans’ preference points will be added to your score. To receive veterans’ preference points you MUST submit the following required documentation:
- a copy of the DD214/215 for the five (5) point preference; OR
- a copy of the DD214/215; AND a public employment letter from the United States Department of Veterans’ Affair for the ten (10) point preference.
For more information on veterans’ preference points click here, or visit www.oregonjobs.org, and select veterans’ preference
SEND completed application to:
Oregon Employment Department
Office of Human Resources
875 Union Street NE, Room 102
Salem, OR 97311
You may FAX, if necessary to (503) 947-1318 or you may e mail your application to Employment.Application@state.or.us If submitting this application electronically, please put "LEEM0835- Electronic application submission" in the subject line.Applications and all supporting materials must be received by 5:00 p.m. on the announcement close date and must be complete and legible. We are unable to acknowledge or verify receipt of applications due to the large volume.
NOTICE of results will be sent by mail. Although agencies are not required to delay their selection process, you may request a review of the results. Your request must be received within 10 days from the date of the notice. Additional information cannot be accepted, however, if the recruitment is still open, you may submit a new application, which must be received in our office by the close date.
SUBMIT only the required materials. Reference letters or work samples should be kept for interviews.
The pay on all announcements may change without notice.
The Oregon Employment Department is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity
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