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​​Why volunteer?

Certified Ombudsmen Volunteers are independent citizen advocates who visit the residents of long-term care facilities and identify complaints or concerns.  They work independently to investigate these complaints and work with the staff to resolve problems, advocating from the resident point of view.  

Certified Ombudsman Volunteers advocate, educate, and investigate on behalf of the resident, for the resident, to protect their rights and dignity.  This role is best suited for someone that has 16 flexibile hours to volunteer each month.

Recruitment and Screening Committee volunteers are responsible for recruiting and screening volunteer ombudsman applicants in their communities.  They also create public awareness about the program and its services.  This role is best suited for those who can volunteer 1 - 2 hours a week during weekday and occassional weekend hours.  

Sign up for a webinar to learn more on our home page​.  See a list of scheduled training dates below.

If you'd like to be notified of trainings or events in your area, 

sign up here​.​​

  • Volunteer Training Schedule (updated 2/26/2018)


Trainings are held from 10:00 a.m. - 3:00 p.m.  Attendess must be present for the full duration of the training to advance to certification.

March 7, 8, 21, 22, and 29 - Central Oregon (Deschutes, Crook, Jefferson) to be held in Bend

April 11, 12, 13, 26, and 27- Southern Oregon (Jackson, Josephine, Douglas)

May (dates pending)- Lane County

June 6, 7, 13, 14, 28 - Metropolitan Area (Washington, Multnomah, Clackamas) to be held in Clackamas County

July (dates pending) - Klamath Falls

September (dates pending) - Wasco, Hood River

Other training dates and locations are currently being determined and will be based on applicant interest.   If we have at least three qualified candidates in an area, we will try to arrange a training in that location.  Please contact our office and/or submit your application as soon as possible if you are interested in attending an upcoming training. 

Sorry, at this time there are no weekend or evening trainings. 

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December 2016.pdf​December 2016.pdfR and S App RF.pdf​R and S App RF.pdf​R and S App RF.pdf​Volunteer Interest FormVolunteer Interest Form​VIFCO Application.pdf​CO Application.pdf​CO Application.pdfCO Application March 2018.pdf​