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About Us
Oregon's citizens living in nursing facilities, residential care facilities, assisted living facilities and adult foster care homes deserve quality care. They should enjoy freedom from abuse and neglect and the freedom to make choices about their care.
Mission Statement
The mission of the Office of the Long-Term Care Ombudsman is to enhance the quality of life, improve the level of care, protect the individual's rights and promote the dignity of each Oregon citizen residing in a long-term care facility.
Annual Performance Measures

The Office of the Long-Term Care Ombudsman is an independent state agency that serves long-term care facility residents through complaint investigation, resolution and advocacy for improvement in resident care. 

Program staff work with a statewide network of over 200 volunteers who work in their own communities in a variety of roles.  

Mary Jaeger, State Ombudsman

Deputy Ombudsman
 Click here to view a map of Deputy district assignments
 Support Staff:
Mary Ann Lebold, Office Administrator
Sherry Petty, Receptionist
Tracy Behnke, Data Analyst
Gretchen Jordan, Coordinator of Volunteers

The program is monitored by the Long-Term Care Advisory Committee who are appointed by the Governor, legislative leadership, and senior organizations (per ORS 441.137). The Long-Term Care Advisory Committee Members and their statewide representations are: 

  Teena Ainslie, Chair, Portland:  Greater Portland Area  
Appointed by House Minority Leader
Appointed by :  July 1, 2006          Term Expires:  June 30, 2014
Bill Bard, Vice Chair, Portland:  Greater Portland Area
Governor's Appointee, Senior Organization Recommendation
Appointed:  July 1, 2010         Term Expires June 30, 2014
 Dan Dunham, Corvallis:  Central Willamette Valley
Governor's Appointee
Appointed:  October 1, 2010          Term Expires:  June 30, 2014
Peter Fuchs, Bend:  Central Oregon
Senate Minority Leader Appointment
Appointed:  July 28, 2010          Term Expires:  June 30, 2014
   Claudia Kyle:  Willamette Valley
Speaker of the House Appointment
Appointed:  December 27, 2010      Term Expires:  June 30, 2013
Michelle Edwards, Eastern Oregon
Senate Majority Leader Appointment
Appointed:  October 13, 2011      Term Expires:  June 30, 2015

 Contact with the Committee can be made by mail or email to:  

 The Office of the Long-Term Care Ombudsman
3855 Wolverine NE, Suite 6, Salem, OR  97305