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What we do and complaint help Long-Term Care Advisory Committee

The Ombudsman Program works to enhance the quality of life and improve the quality of care for residents of Oregon's long-term care facilities. more... 

Do you have a concern about a long-term care resident? more...


See our Spring 2013 issue of 'Ombudsman Outcomes'  here
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  • Download a copy of our 2012 snapshot of the Long-Term Care Ombudsman 
  • activities and volunteers here.
  • Check out past issues of Ombudsman Outcomes on our archive page.
  • See our list of Top Ten Complaints of FFY 2011-2012 here.

    Interested in Volunteering as a Certified Ombudsman?  Scroll down for more....

      Resources for residents, families and those  considering long-term care

Selecting a Long-Term Care Facility - information about finding long-term care


Department of Human Services Searchable Database 


Resident Rights information

The National Consumer Voice for Quality Long-Term Care

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Have a question about Long-Term Care Insurance?  Visit the
 

Volunteer and make a difference
  • The Long-Term Care Ombudsman Volunteer Program earned the
    Outstanding Volunteer Program in 2011 from the Governor's Volunteer Awards!

    2013 Volunteer Training Schedule (updated May 13, 2013)

    Salem area - June 6, 7, 13, 14, & 28

    Portland - June 11, 12, 18, 19 & July 2

    South Coast - July 16, 17, 23, 24 & 31

    Eastern Oregon - August 13, 14, 20, 21 & Sept 4

    Central Oregon - August 29, 30, Sept 5, 6 & 20

    Portland - September 10, 11, 17, 18 & Oct 1

    Salem - October 2, 3, 9, 10 & 24

    Southern Oregon - October 29, 30, Nov 5, 6 & 19

    Lane County - November 14, 15, 21, 22 & Dec 5


    Trainings are 9:00-3:30 for five days and locations are arranged for the local area.   The statewide training event is for trained volunteers only.  Applications must be received at least two weeks before training for processing.  Sorry, at this time there are no weekend or evening trainings.