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What we do and complaint help Volunteering for the Ombudsman Program

The Ombudsman Program works to enhance the quality of life and improve the quality of care for residents of Oregon's long-term care facilities. More... 

      Consumer Resources

Considering Long-Term Care for yourself, a friend, or family?

The Oregonian's Searchable Database of Substantiated Facility Abuse Complaints (through 2016)​​

Choosing an Assisted Living or Residential Care Facility in Oregon

ALF/RCF Facility Comparison Guide​

Already In A Long-Term Care Facility?

See our list of the Top Ten Complaints received by the LTCO over the past 12 months (January 2017 - December 2017)​​​​

Ten Tips for Residents in Assisted Living or Residential Care Facilities
Resident Rights information

Successful Long-Term Care Transitions Booklet (When you or a loved one needs to move to a different facility)

Other Resources

The National Consumer Voice for Quality Long-Term Care

Elder Abuse Information
What about Long-Term Care Insurance?


Their rights.  Your voice.  

  • Protect the rights and dignity of those living in long-term care facilities.  You can make a difference!  Whether to honor a loved one who has been in long-term care, utilize your skills, or exercise your passion for the rights of our elders, volunteering as a Certified Ombudsman gives you the opportunity to make a one-on-one differenc​e.  You don't have to be an expert, you just have to care!

  • Discover training dates and more on our volunteering page.
  • Want to know more about volunteering?  Attend on next on-line Open House on April 13 @ 1:00 pm.  

    Sig​n Up H​ere​​​​​​​​​​​​​

  • ​Long-Term Care Ombudsman
    R​eports and Rules


Residential Ombudsman and Public Guardianship Advisory Board

General Information

Deputy District Map as of February 1, 2018​​

Archives of past links, information, and documents​​