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What we do and complaint help Volunteering for the Ombudsman Program

Our agency is hiring as we expand our services to residents in Mental Health/DD facilities.  
For more information click here​.​

Stakeholder input requested for new State Long-Term Care Ombudsman.  More...​​

View our new agency video here!

Outcomes 'By The Numbers' for 2014 - read here​ about the great advocacy work from our volunteers for Oregon's Long-Term Care Residents!  See past issues on our archive page​.

The Ombudsman Program works to enhance the quality of life and improve the quality of care for residents of Oregon's long-term care facilities. more... 

  • See our list of Top Ten Complaints from Oct 2013-Sept 2014  here. 

      Resources for residents, families and those  considering long-term care

Do you have a concern about a long-term care resident? more 

Selecting a Long-Term Care Facility - informa​tion about finding long-term care

Long-Term Care Issues in the News & Helpful Articles

Department of Human Services Searchable Database 

Resident Rights information

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Long-Term Care Ombudsman Reports, Rules and General Information​


Looking for previous year's reports?  Check our archive page.​



General Information

History of Long-Term Care services & supports 

OAA Federal Provisions for Ombudsman Programs

Deputy District Map as of October 1, 2013


Trainings are 9:00-3:30 for five days spread over several weeks.  Applications must be received at least four weeks before training for processing.  Sorry, at this time there are no weekend or evening trainings. 


April 8, 9, 14, 15 & 16


April 29, 30, May 6, 7 & 21

Portland Metro Area 

April 15, 16, 22, 23 & May 6


May 6, 7 13, 14, & 27

Portland Metro Area 

July 15, 16, 22, 23 & August 5

Oregon Coast 

August 19, 20, 26, 27 & September 2

Statewide Volunteer training 

(existing volunteers only)

October 14, 15, 16 

Eugene Area - 

November - 5, 6, 12, 13 & December 3

Eastern Oregon - TBA

Residential Facilities Advisory Commitee