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What we do and complaint help Residential Facilities Advisory Committee

Want to know more about becoming a volunteer?
Attend our webinar November 12 @ 11:00 am
Sign up here​.

May 2014 Outcomes - read here about the great advocacy work
from our volunteers for Oregon's Long-Term Care Residents!

The Ombudsman Program works to enhance the quality of life and improve the quality of care for residents of Oregon's long-term care facilities. more... 

Do you have a concern about a long-term care resident? more

  • Check out past issues of Ombudsman Outcomes on our archive page.
  • *New* See our list of Top Ten Complaints from Oct 2013-Sept 2014  here. 

    Interested in Volunteering as a Certified Ombudsman?  Scroll down for more....

      Resources for residents, families and those  considering long-term care

Selecting a Long-Term Care Facility - information about finding long-term care

Long-Term Care Issues in the News & Helpful Articles

Department of Human Services Searchable Database 

Resident Rights information

Volunteer and make a difference
  •  Volunteer Training Schedule (updated October 9, 2014)

    Trainings are 9:00-3:30 for five days spread over several weeks.  Applications must be received at least four weeks before training for processing.  Sorry, at this time there are no weekend or evening trainings. 


    Southern Oregon - October 14, 15, 21, 22 & 23

    Eugene area - Nov 5, 6, 12, 13 & December 4

    Oregon Coast (Seaside) January 22, 23, 28, 29, 30

    Portland Metro Area - January 27, 28, February 4, 5 & 19

    Portland Metro Area April 15, 16, 22, 23 & May 6

    Portland Metro Area July 15, 16, 22, 23 & August 5

    (More dates for 2015 will be added soon- please check back for updates)