|Complaint information is provided online for facilites that are actively licensed, are in the process of becoming licensed, or that were found to be providing illegal child care. The Office of Child Care conducts on-site assessments for all complaint allegations. |
A complaint is found valid when there is evidence that the violation occurred. The information displayed online only includes complaints that were found valid, and violations that were observed as part of the on-site complaint assessment.
Valid and Corrected:
The rule(s) that were violated will be listed online, and it will be noted whether the violation was corrected during the on-site complaint assessment.
Electronic complaint records posted online are on file from January 1st, 2004.