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Warnings for buying firewood
What is a cord?
Firewood is sold by a measurement called a "cord". A cord must equal 128 cubic feet. To be sure you have a cord, stack the firewood neatly by placing the firewood in a line or a row, with individual pieces touching and parallel to each other, making sure that the firewood is compact and has as few gaps as possible. Then measure the stack. If the width times the height times the length equals 128 cubic feet, you have a cord of firewood. See method of sale for fireplace and stove wood for more.

Improper terms
Words that may indicate you are not getting a proper measure.
A cord, like other measurements such as a foot, a gallon, or a ton, is defined by law. A seller may not legitimately use terms such as "truckload", "face cord", "rack", or "pile" because these terms have no legally defined meaning and, therefore, you have no way of determining how much firewood you are actually receiving. If a seller uses such terms it should alert you to a possible problem. Firewood can only be sold by the cord or by fractions of a cord.

Protect yourself
How to protect yourself when buying firewood.
Make sure to get a receipt which shows the seller´s name and address; as well as the price, amount, and kind of firewood purchased. If possible, get the seller´s phone number and write down the license plate number of the delivery vehicle. When the firewood is delivered, ask the seller to stack it (you may have to pay extra for this service) or stack the firewood yourself.

In case of shortage
What to do if you think you've been short changed.
Measure the firewood before using any. If the cubic measurement indicates that you did not receive the correct volume, contact the seller before you burn any firewood. For more information see our firewood complaints page.

More information on firewood