Text Size:   A+ A- A   •   Text Only
Find     
Site Image
News
ODA inspectors ensure airline baggage scale accuracy
12/2/2013

Suggested lead

Especially this time of the year, it’s good to know that somebody is looking at those scales at the airport that determine the weight of your check-in baggage:


Entire audio file


Audio 01
Check-in baggage at the airport can be a costly proposition if you pack too much. That’s why it’s important those baggage scales used by the airlines are accurate and that you don’t get overcharged:

NELSON:  “That fee can be a little bit of a charge or quite a large charge. So the accuracy of the scale will determine whether that charge is applied or not.”  :10



audio file                                                          

Audio 02
Josh Nelson with the Oregon Department of Agriculture’s Weights and Measures Program says ODA inspectors annually check baggage scales at all commercial airports throughout the state, and if they are not accurate, require a repair and retest. If the error is in favor of the consumer, the scale can remain in operation before the repair is made. If it’s in favor of the airline, the scale cannot be used until it’s fixed:

NELSON:  We make it a priority to test these devices before the busier holiday seasons and the travel season so they have time to be approved and corrected if need be.”  :10



audio file

Nelson says he can assure holiday air travelers in Oregon that the scales are accurate at this time and nobody is being charged more than they should be for check-in baggage. As an example, 55 scales were checked prior to Thanksgiving at five Oregon airports and only five scales were given repair tags. The repairs were made and the scales back in business are operating accurately. In Salem, I'm Bruce Pokarney.



Additional audio: Audio 03
NELSON says ODA has checked scales at all Oregon commercial airports that operate them prior to the busy holiday travel seasons. Any that needed repairs have been fixed to ensure they are accurate:

"Travelers can rest assured that, in Oregon, the scales have been tested and approved and they can fly with confidence that the weights are correct.”  :08



audio file

Additional audio: Audio 04
JASON BARBER, ODA’s Director of Internal Services and Consumer Protection, has some advice for air travelers just in the off chance that scales may become inaccurate before the next annual inspection is made:

"My recommendation would be to weigh the bag and give yourself maybe five pounds of a buffer. We’ve seen fees from twenty dollars up to 200, so it can be quite expensive.”  :12



audio file


Full story