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iLearn Frequently Asked Questions

NOTE: We are currently experiencing issues agency wide with using Internet Explorer to view iLearn online training videos. Please see the announcement to the right.


Oregon Department of Transportation staff and community partners use iLearnOregon to access both classroom and online training. This page includes information on how to use iLearn, answers to common questions, links to instructions and manuals, and more.

Page sections:

  • FAQs for Employees and Community Partners
  • FAQs for Supervising Managers






​We are currently experiencing issues agency wide with using Internet Explorer to view online iLearn training videos--the browser crashes or gives an error message.

If this happens to you, take the training using Google Chrome, which was recently installed on all agency computers--the shortcut should be on your desktop.

If it doesn't work in Chrome, please do the following:

  • Contact the ODOT iLearn Administrator to delete your course progress;
  • Open Google Chrome;
  • Delete your browsing history under Settings (3 vertical dots in upper left) > History > Clear browsing data > from the beginning of time (dropdown option at top);
  • Login to iLearn and start the training.

If you get a warning message from Chrome about the content, ignore it and view the training anyway--this is due to a safety protocol and Computer Support has confirmed that it is not a concern with iLearn training.

Computer Support is currently working to resolve this issue.

​You can now set up security questions in your iLearn account that will allow you to reset your iLearn password without having to call anyone for help should you forget it.

Follow these instructions and contact the iLearn Administrator if you need help.

How to Set Up Security Questions

​Please contact one of the following:

ODOT Computer Support Desk: 503-986-3800

DMV IS Technical Resource Center: 503-947-4020


Login to iLearn

Training at ODOT


Pam Case
ODOT iLearn Administrator

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