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2013 Oregon Diversity Conference Workshops

Workshop descriptions

Join the Journey:  Celebrating 20 Years of Diversity & Inclusion
A.M. Keynote – “It’s a Small World After All:  I Just See Everybody as the Same”
Presenter: W. Terrell Jones, Ed.D.
P.M. Keynote – “Celebrating 20 Years:  20 Ways to Lighten Up and Celebrate”
Presenter: Leigh Anne Jasheway, M.P.H.
Choose one workshop from each of the three time slots:
9:45 – 11:15 am Workshops
“Racial/Cultural Identity”
Presenter: W. Terrell Jones, Ed.D.
Description:  This workshop explores the sources of prejudices in people. It will also give participants identification skills for verbal and non-verbal messages that are racial within their culture. 
1.                  Identify sources of prejudices.
2.                  Identify verbal/non-verbal messages.
Dispute Resolution and Decision Making Across Cultures”
Presenter: Professor Sukhsimranjik Singh
Description: As globalization transforms our world, effective cross-cultural dispute resolution is a necessity. However, cross-cultural relationships are often characterized by uncertainty and miscommunication. To succeed in the face of profound difference, parties in conflict must work especially hard to seek understanding. This presentation will examine how the obvious and not-so-obvious cultural difference impacts resolution of disputes. Specifically, the presentation will bring an international perspective to understanding the impact of culture on decision making.
  1. Foster an understanding on the interrelationship of culture and decision making.
  2. Add a fresh perspective on the present literature and practice.
  3. Introduce an approach to tackle cross-cultural conflict.
Emotional Intelligence:  Tools for a Diverse World (Emotional IQ)”
Presenters: April Lewis and Carol French
Description: Creating and nurturing an inclusive work environment that authentically respects and embraces people’s differences is essential to a high performing organization. Emotional/cultural intelligence is essential to building a foundation for a successful diversity and inclusion program. It enables organizations to demonstrate “cultural agility” and improve their ability to deliver services that are culturally appropriate and culturally responsive. This is true with regards to customer service, recruitment, hiring, employee development, retention and performance management of diverse talent. This fun, interactive session will accomplish the following:
  1. Learn how to assess one’s own emotional intelligence.
  2. Understand how Emotional/Cultural Intelligence works as an antidote to bias and can mitigate the impact of unconscious bias in the workplace.
  3. Understand and engage with the four compenents of Emotional/Cultural intelligence.
  4. Understand the relationship bewteen emotional intelligence and effective leadership.
“The Invisible Scars of the Impact of Micro-Aggression”
Presenter: Miguel Valenciano
Description: Have you ever had a subtle and brief verbal or non-verbal encounter that felt insulting or derogatory, but you couldn’t put your finger on why people behaved that way towards you or others?  It may have been a micro-aggression. In a safe environment, participants will identify possible micro-aggressions and learn about tools for overcoming them.
1.      Learn about different types of micro-aggressions.
2.      Gain skills to effectively address micro-aggressions.
3.      Explore how people perpetuate micro-aggressions in personal and professional settings.
“Because You Know Me – A Play and Discussion on LGBT Inclusion”
Presenter: Had to Be Productions
Description: Because You Know Me has been created from the words of twenty-two people who address gay, lesbian, transgender and bisexual inclusion from a variety of perspectives.  Because You Know Me puts a human face on the issues that affect the LGBT community. The actors will portray people who tell stories about life, work, military service, community and parenting, and how those areas can be affected by misunderstanding and bias. 
1.      Gain an understanding of the challenges that face LGBT people in the workplace and the community
2.      Inspire active empathy toward people who do not feel safe disclosing relevant aspects of their identity
3.      Create a truly productive and inclusive workplace and community
“Religion in the Workplace”
Presenters: Tom and Margaret Fuller
Description: The subject of a person’s faith or spirituality is often a sensitive topic.  In the workplace and when serving clients, customers and co-workers, we have questions and are genuinely curious but don’t want to offend.  This workshop can help you appreciate the cultural worldview of someone of a faith other than your own, and provide tools to effectively engage in conversation and connection.
  1. Learn about the relationship between spirituality and religion.
  2. Understand the differences between religion, spirituality, ethnicity and culture.
  3. Communicate curiosity without value judgment.
  4. Manage employees of different spiritual identities.
  5. Learn about caring for clients of different faiths.
“Workplace Bullying:  Don’t Even Think About It!”
Presenter: Kostas Voutsas
Description: Looking for simple solutions to manage workplace bullying? Confused about how to handle abusive bosses, clients and vendors, as well as bullying between co-workers? Not sure how to formulate a plan for creating a bully-free work environment?  This session is a crash course that explores how to understand, prevent and respond to workplace bullying.
1.      Define workplace bullying.
2.      Explore forms of bullying.
3.      Recognize myths commonly associated with bullying.
4.      Discuss the emotional, behavioral and physical effects of bullying.
5.      Identify warning signals of bullying behavior.
6.      Discuss how organizations should respond to bullying.
7.      Explore how victims should respond to bullying.
“Unconscious Bias: Unintentional Racism’”
Presenter: Dr. Jean Moule
Description: This respectful and inclusive exploration of biases includes foundational information based on research, a look at common vocabulary and understandings of deep and complex issues, and practical means of changing the climate in our work and lives. The journey continues…
1.      Develop a common understanding of unconscious bias, unintentional racism and other relevant terms.
2.      Provide time for self and group reflection regarding personal and institutional cultural humility.
3.      Practice strategies for addressing speech and actions that promote inequities.

“Let’s Get Real About Racism:  Facilitating Conversations Between Whites and People of Color”
Presenter: Lee Mun Wah
Description: Though we may all desire an open conversation on diversity issues, often there is a permeating fear that it will become too emotional or disruptive, so we create ways in which we diminish the intensity and the directness. What we lose is the passion and the honesty, the trust and intimacy that only the truth and an open dialogue can offer. In this presentation, we offer the kind of conversations seldom approached in most diversity experiences. We examine some of the fears and stereotypes that prevent us from having a truly open an authentic conversation with each other. We also explore what people of color can’t say and whites are afraid to ask and the reasons why. And, in the process, we practice how to effectively and compassionately hear the answers to these questions, developing ways to expand the conversation through curiosity, reflection and action.
  1. Learn to listen to, validate and acknowledge the emotional impact of racism on an individual, group and community.
  2. Understand how differences in race can affect relationships, communication and behavior.
  3. Learn to create compassionate avenues for conversations to grow.

1:45 – 3:15 pm Workshops

“Don’t Push Me Out the Door!  How to Recruit and Retain a Diverse Workforce”
Presenter:  Kostas Voutsas
Description: What motivates potential new hires to join your work team?  What pushes your talented employees out the door?  What can you do to get them to stay in your workplace today and tomorrow? This highly interactive workshop offers practical solutions to transform your organizations by attracting and retaining your diverse employees. Respond to today’s new demographic reality, maximize effective communications, minimize misunderstandings and absenteeism, and help make good work relationships better.
  1. Understand how to respond to today’s demographic changes (cultural and generational) while making continual organizational improvements
  2. Explore strategies to recruiting a diverse workforce
  3. Discuss how to develop a flexible environment to boost productivity and satisfaction
  4. Learn how to engage, motivate and inspire others through effective communication and teamwork
  5. Discuss how to build collaborative relationships that emphasize trust and respect

“The Three-Step Approach to Successfully Tackle Cross-Cultural Environments from a Mediator’s Perspective”
Presenter: Professor Sukhsimranjik Singh
Description: This advanced workshop will present a cross-cultural approach, where the presenter –a practicing mediator – will discuss the theory and awareness of curiosity (knowledge), consciousness, and compassion on the practice of:  a) neutrality;  b) power management and c) trust-building in most commonly used dispute resolution practices (negotiation & mediation).
  1. Summarize basic learning points on cross-cultural dispute resolution.
  2. Introduce the applicability of curiosity, consciousness and compassion to dispute resolution.
  3. Create a dialogue to monitor and foster the values of neutrality and trust building in negotiation and mediation.
“Into the Fire – A Play and Discussion on Veterans Returning with Disabilities and Combat-Related Trauma and Their Reintegration Into the Workforce and Our Communities”
Presenter: Had to Be Productions
Description: Into the Fire” is a play created from interviews about our returning vets with disabilities and combat-related trauma and their stories as they integrate into their families, communities, educational institutions and the workforce. The audience will meet people who will elicit a wide variety of emotional responses and thoughts designed to create awareness, empathy, and new ways to respond to veterans as they rejoin our workforce and communities.
1.      Gain an understanding of the challenges that face our veterans with disabilities.
2.      Eliminate the barriers in the workplace and the community that permit exclusion.
3.      Encourage participants to take an active role in the reintegration of our veterans with disabilities.
“The Invisible Scars of the Impact of Micro-Aggression”
Presenter: Miguel Valenciano
Description: Have you ever had a subtle and brief verbal or non-verbal encounter that felt insulting or derogatory, but you couldn’t put your finger on why people behaved that way towards you or others?  It may have been a micro-aggression. In a safe environment, participants will identify possible micro-aggressions and learn about tools for overcoming them.
  1. Learn about different types of micro-aggressions.
  2. Gain skills to effectively address micro-aggressions.
  3. Explore how people perpetuate micro-aggressions in personal and professional settings.
“Pride and Privilege: Seeing Through New Eyes”
Presenter: Dr. Carla Gary
Description:  This workshop examines the inequitable and uneven opportunities for people based on an unearned advantage that creates an undeserved burden on those without such advantage.
  1. Understand the history and culture of privilege and its impact on realizing our best selves.
  2. Examine the issues of privilege beyond skin color, to include sexuality, gender, economic status, disability, language, religion.
  3. Create different structures that inform expectations and paths for equitable outcomes.
“Concrete Tools for Helping People Break Through the Iron Cage of Poverty”
Presenter: Lynda Coates
Description: What do people in poverty need to move forward? Presented by someone who was born into generational poverty, this workshop will shatter myths and provide research-based strategies for helping people break through the iron cage of poverty, as highlighted in Dr. Donna Beegle’s book, See Poverty, Be the Difference. Participants will examine the different kinds of poverty in the United States and how each influence behavior and motivation. This hands-on session will highlight the effectiveness of operating on a "strengths-based" approach, and reveal fascinating research on how people from generational poverty communicate differently than those who have grown up in families that have been educated for many generations. Participants will learn powerful strategies for communicating, connecting, motivating and empowering those served.
  1. Describe how poverty shapes worldview, motivation, interpersonal relationships, communication and learning.
  2. Define oral and print communication and describe why it is important to connect through oral and teach print.
  3. Explain “Strengths Perspective” and the strategies that help people in poverty move forward.   
“Diversity & Inclusion:  Best Practices Workshop” (Panel Discussion)
Presenters: Panel from the Oregon Health Authority (OHA), Office of Equity and Inclusion and Department of Human Services (DHS), Office of Equity and Multicultural Services
Description: From Civil Rights and accessibility, to recruitment and retention, to service and health equity, a comprehensive and strategic diversity and inclusion program requires resources, staff expertise, data analytics, community engagement, policy development and the list goes on. Hear from a panel of diversity, inclusion and civil rights professionals from the DHS Office of Equity and Multicultural Services and the OHA Office of Equity and Inclusion to learn how these Oregon agencies are developing and applying best practices in the diversity and inclusion discipline to achieve results. 
  1. Highlight and discuss key OHA and DHS diversity and inclusion initiatives.
  2. Discuss diversity and inclusion as integral components of workforce development and organizational management.
  3. Discuss how to take diversity and inclusion efforts to the next level to achieve results.
“He Said/She Said: Moving Beyond Gender Differences Toward Teamwork and Communication”
Presenter: Leigh Anne Jasheway, M.P.H.
Description: Men may be from Mars and Women from Venus, but the fact is we live and work together every day. MRI studies of brain function show just how different men and women are when it comes to how we use language, how we work and play with others, and even what we do and don’t see and hear. Instead of ignoring our differences, this interactive workshop will help us move beyond stereotypes, focus on the unique skills we bring to every job, and utilize fun, interactive exercises geared to helping us understand and appreciate each other better.
  1. Improve understanding of gender differences in thinking/behavior in the workplace.
  2. Engage each other in activities that allow us to rely on each other’s strengths rather than focusing on “weaknesses.”
  3. Use humor as a tool to transcend differences and create a feeling of inclusivity to enhance teamwork.
“Still Speaking, Yet to be Heard”
Presenter: Andrea L Carson
Description: This workshop is about communication and body language. It is an interactive session where participants are actually forced to communicate through facial expressions and body language and then have frank and open discussion about their feelings of isolation, bullying, etc. The topic of communication is covered showing how we can use language and words to divide and separate, therefore not being inclusive of all under our care and in our workplace setting.
  1. Learn more about the meaning of body language.
  2. Get tools that can be used to diffuse confrontations.
  3. Learn to identify hostile, defensive or submissive behaviors.
 3:30pm – 4:45 pm Workshops

“Human Trafficking: Modern Day Slavery in Oregon”
Presenters: Kirsten Heydel
Description: Human trafficking is a form of modern day slavery that occurs in Oregon; it is not just an issue that occurs abroad. Youth and adult victims are being exploited by pimps, traffickers and “Johns” all across Oregon and throughout the United States. This workshop will cover how sex traffickers lure their victims, hold them in bondage and deprive them of basic human rights. The presenters will discuss how myths and stereotypes of victims of sex trafficking perpetuate the cycle of violence and exploitation and how sex trafficking affects Oregonians. This workshop will help service providers understand how they can support and provide resources for victims and survivors of trafficking.
1.      Identify stereotypes and myths that oppress victims of sexual exploitation.
2.      Provide audience with a better understanding of the dynamics of sexual exploitation and how traffickers and pimps lure victims.
3.      Provide audience with knowledge and tools to realistically help support and provide resources for victims and survivors of trafficking.
“White Men and Diversity 101 – Understanding the ‘Mine Field’”
Presenter: Tim McNichol
Description: How actively involved are white men in your organization’s current diversity and inclusion efforts and activities? Is there any overt or covert confusion/anger/backlash from white men? This session will help you understand and deal with the often hidden dynamics that can stop this work from even starting or easily cause it to break down or blow up once you begin.
1.      Understand the dynamics in place in most organizations that create difficulties in engaging white men in diversity and inclusion efforts.
2.      Explore four key areas to reflect on your own learning and to assess the effectiveness of your organization’s approach.
3.      Leave with new questions to explore and ideas for next steps for you and your organization.
“In Our Own Voice & Overview of NAMI Services”
Presenters: Jose Soto III & NAMI – Eugene
Description: Jose Soto and his co-presenter, Susanna Sammis, will share first-hand experiences of what it is like to live with invisible disabilities. They will also provide an overview of NAMI (National Alliance of Mental Illness) services.
1.                  Reduce stigma associated with mental health issues.
2.                  Provide tools and resources to participants.
3.                  Provide broad overview of NAMI’s approach to mental illness.
“Acceptable Bias: Health At Every Size and our HEM”
Presenter:  Jessica Wilson, MS RD
Description:  This workshop is a presentation of the “Health at Every Size” science and principles and application to the Health Engagement Model (HEM).
1.      Understand the principles and science of “Health at Every Size”
2.      Apply the above understanding to their own lives.
3.      Recognize size bias and discrimination in the workplace.
The Journey of Refugee Families in Oregon”
Presenter: Oscar Herrera/Neeru Kanal & Panel
Description: Refugee immigrants, including several youth, will share their journey, successes and challenges coming to a new culture in Oregon. Meet a panel of individuals from around the world.
  1. Learn about considerations to make when serving these communities, especially when making critical lifetime decisions.
  2. Learn about culture and traditions brought by these families that only make Oregon a richer and more diverse place to live. 
  3. Participants will leave with a new understanding and empathy toward these communities that are now residing throughout Oregon.
“Connecting Generations”
Presenter: Darlene Kelly & Douglas Bloom
Description: For the first time in our nation’s history, we currently employ and provide services to four generations: WWII, Baby Boomers, Generation X and the Millennium Generation. Individuals within these groups developed their perspectives during their formative years based in large part on world events, economic conditions, technology, and parenting styles of the era. Understanding these personalities and using that understanding can help state employees be more effective at work and at home. This workshop is fast paced, highly interactive and designed to address all learning styles.
  1. Demonstrate components of team communication/collaboration.
  2. Identify the four generations we currently employ and provide services to.
  3. Develop conflict resolution “action plans” from a generational-syncretic perspective.

Disability, Accessibility and You”
Presenters: Oregon Health Authority (OHA) Office of Equity and Inclusion
Description: What is a disability? What is a service animal or service animal in training? What do I do if I am asked to provide an accommodation? Can I request documentation?  How do I maintain confidentiality?  Not understanding or knowing the answers to these questions or how to proceed not only create a liability in the workplace, but can also undermine employee development, productivity and well-being. Be equipped to support your workforce, your team, your colleagues and yourself by attending this informative dialogue on disabilities in the workplace.
  1. Discuss rights and responsibilities as it relates to employee access and reasonable accommodations.
  2. Highlight and discuss tools and methods that facilitate inclusion.
 “Understanding Asian Pacific Islanders through Connection, Communication and Collaboration”
Presenter: Ping Khaw-Sutherland
Description: This workshop will focus on Asian Pacific Island and Middle Eastern populations, their recent migration and cultural integration. With Census data, attendees will learn about these populations, their increase and how effective communication can deliver great result in the work environment.
  1. Learn about perception, behavior, emotion and body language interpretation.
  2. Increase awareness of cultural differences that could jumpstart healthy community collaboration.
  3. Understand the importance of effective communication in work environment.
“Seeing the Invisible: Recognizing and Responding to Domestic Violence Among Adults with Cognitive and Other Developmental Disabilities”
Presenter: Zoë Zachariades
Description: Domestic, caregiver and sexual violence among adults with cognitive and other disabilities occurs at rates much higher than among the general population and yet that reality remains largely invisible. There are unique risk factors which place and keep the population of adults with disabilities at high risk and keep the reporting of those crimes low. Attendees of this training will be given the tools to help change the tide of this epidemic so that they can be available to support adults with developmental disabilities to safety and security.
  1. Learn the basics of domestic & sexual violence.
  2. Understand how to screen for violence and abuse and recognize warning signs.
  3. Learn to be a supportive and safe person including what resources exist for survivors.