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Notice of Vehicle Sale/Transfer Form FAQs

Overview

This page provides answers to frequently asked questions about DMV's online Notice of Vehicle Sale/Transfer form.

General

What are the requirements?
If you are selling, donating or giving a vehicle (i.e., transferring ownership) to someone else, you must sign the title over to them.  However, if you are selling a vehicle, you must also notify DMV.  Click here for more information.

Technology, Error Messages & Problems

Why do I get a blank page when I click on the link to the form?
This problem is dependent upon the browser used.  When the form is viewed via Google Chrome or Firefox, the user often gets a blank page.  We believe that this has to do with the combination of technologies we use to display and process the form.  We will work to make sure that all browsers can see the same information, but for now, we suggest that you use one of the other supported browsers to access the form.

Why do I only get part of the form?
Customers using newer versions of Microsoft's Internet Explorer in "compatibility view" sometimes can not see all of the content due to automatic reformatting and filtering carried out by their browser.  To correct this issue the user must deactivate "compatibility view" (see "compatibility view" item below for more information). 

Why don't I get a submit button when I fill out the form?
This problem is dependent upon the browser used. When the form is viewed via Google Chrome, the user often gets the input areas but not the submit button. We believe that this has to do with the combination of technologies we use to display and process the form. We will work to make sure that all browsers can see the same information, but for now, we suggest that you use one of the other supported browsers to access the form.

Also, customers using newer versions of Microsoft's Internet Explorer in "compatibility view" sometimes can not see the buttons due to automatic reformatting and filtering carried out by their browser.  To correct this issue the user must deactivate "compatibility view" (see item below for more information).
What is Compatibility View and how do I shut it off?
Compatibility view is a browser setting in newer versions of Microsoft's Internet Explorer that forces the browser to view pages as an older version would view them. Microsoft added this feature to allow newer versions of their browser to view Web pages that were specifically designed for Internet Explorer version 7. The intent was to allow Web developers time to update their Web pages to more modern functions and standards.
Users can deactivate the "compatibility view" feature by: 
  1. Opening their Internet Explorer.
  2. Depressing the Alt key on their keyboard and simultaneously clicking on Tools in the main menu bar. 
  3. Selecting the Compatibility View Settings option.
  4. Removing the check mark for the Display all Websites in Compatibility View option.
  5. Closing the Compatibility View Settings window.

Why do I get a pop up window and limited or no text when I click on the link to the form?
Browsers like Internet Explorer will often display a dialog box which alerts the user that only secure information is showing.  If you choose the "show all content” option, the entire form should load normally.