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Privacy & Information Disclosure Notice

Overview

Image of a computer with a large eye in the display
This page addresses privacy concerns about the information collected and stored on the DMV web site.
 
Use the links below to go directly to any section:
Links to Other Sites
This site has links to other web sites as a convenience to our customers. These include links to web sites operated by other government agencies, nonprofit organizations and private businesses. When you use one of these links, you are no longer on this site and this Privacy Notice will not apply. When you link to another web site, you are subject to the privacy policy of that new site.
 
When you follow a link to one of these sites neither the State of Oregon, nor any agency, officer, or employee of the State of Oregon warrants the accuracy, reliability or timeliness of any information published by these external sites, nor endorses any content, viewpoints, products, or services linked from these systems, and can not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of their information. Portions of such information may be incorrect or not current. Any person or entity that relies on any information obtained from these systems does so at his or her own risk.

Public Disclosure
If you do nothing during your visit to this web site but browse or download information, we automatically collect and store the standard data collected by all web server software. That information is as follows:
  1. The Internet Protocol (IP) address and domain name used (but not the e-mail address). The IP address is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet IP to respond to your browser request. Example: 122.125.36.42;
  2. The domain name (DNS) assigned on the Internet to your IP Address (if there is one). Example: somename.com;
  3. The type of browser and operating system you used. Example: Mozilla/4.0 (compatible; MSIE 4.01; Windows NT; IE4WDUS-1998101501);
  4. The date and time you visited this site;
  5. The web pages or services you accessed at this site;
  6. The web site you visited before coming to this web site*; and
  7. The number of bytes sent by our server.
*This is included so that summary analysis can be done on how visitors get to our site, such as from a search engine or from a link on another site.
 
We do not track individual user navigation choices. We do, however, summarize the information listed above to determine:
  • The time it takes for our Web server(s) to respond to your requests as you browse through our site;
  • What organizations are our most frequent users (item 2 above) to better target our content for the audience;
  • What browsers are being used on our site to determine what techniques we can use to develop pages that will work with different browsers (item 3 above);
  • How often our pages are being used (item 5 above); and
  • By the traffic from other sites, such as the search engines that are good at directing people to our site (item 6 above).
For site security purposes and to ensure that this service remains available to all users, this site may monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. If security monitoring reveals evidence of possible abuse or criminal activity, system personnel may provide the results of such monitoring to appropriate officials. Except for authorized law enforcement investigations, no attempts are made to identify individual users or their usage habits. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the state law and federal statutes including the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act of 1996.

Personal Information & Nondisclosure
As defined in Oregon's Record Privacy Law, Personal Information means the following information that identifies an individual:
  • Driver License
  • Instruction Permit or ID Card Number
  • Name
  • Address (excluding five-digit zip code)
  • Telephone Number
Personal Information is protected from release under the Privacy Law. Generally, an individual cannot get another person's personal information. However, most businesses can get personal information if they have a specific need for the information that is permitted in the Privacy Law. A domain name and Internet Protocol (IP) address are not considered personal information, however, an email address may be considered personal information. 
 
E-mail
If you send us an E-mail message with a question or comment that contains personal information, we will only use the information to respond to your request. However, please note that e-mails received from this site are considered public record. Certain information contained in the e-mail may be protected from general release under Oregon's Public Records Law (ORS 192.410-192.505) or Oregon's Record Privacy Law (ORS 802.175-802.191). This information may only be released if a requestor qualifies under the law to receive the information. 
  
Forms
Each electronic form that collects personal information on this site will have a specific privacy statement or a link to the privacy statement that explains the conditions (if any) under which the information may be released to or shared with other parties. 

Secure Transactions
For secured-data transmission, this site uses the industry standard encryption software, Secure Sockets Layer (SSL). This encryption prevents anyone, including our employees, from obtaining your name, billing address or credit card number while it is sent over the Internet.

If the bottom line of your browser contains a "padlock" icon, the Web page you are viewing is encrypted.  Also, a Web address beginning with "https://..." indicates the page you are viewing uses encryption.  The "s" in the address stands for "secured". If these indicators are not present, information is susceptible to interception by other parties. All OregonDMV.com web forms offer SSL protection.
 

Credit or Debit Card Transactions
The secure Web page you use to enter your credit or debit card information does not save your data in your browser's cache memory.  This prevents anyone else from being able to find your credit or debit card information by searching that file.

Your credit card data is forwarded to our Credit Card Authorization Service provider as an encrypted file.  The authorization service verifies that the credit or debit card is both valid and that you are not exceeding your credit limit.  If the charge is approved, they send an encrypted authorization number back to us and we notify you that your renewal transaction has successfully been completed.  We do not save your credit or debit card number in our database, nor do we print it on any reports.

Cookies
A cookie is a small text file created by a web server and stored on your computer hard drive. ODOT uses cookies to collect non-personal information and data for site and session management purposes.
 
These cookies are written in such a way that they are only used by our web site management tools or our web applications and these only read the cookies they place on your computer. They neither retrieve information from other cookie files, nor access any other information on your computer.
 
With cookies it is possible to save unique information which the web server can then use either while you browse or when you return to the Web site. Typical data saved in cookies are things such as your site preferences, the date when you last looked at a specific page or a random number used to identify your session at a particular web site.
 
Also, cookies help us measure things like how many visitors come to our Web site, how many of these visitors are new and how many visitors are returning for a repeat visit.
 
Cookies typically look like this:
SITESERVER
ID=064d02135eca4ee53c8954df74743696
state.or.us/
1024
642859008
31887777
553863456
29520789
*
 
If cookies are used on our web site for any other reason, their use will be clearly marked. The statement will specifically explain the use of the cookies, what information is being stored and whether the information is deleted or retained for future use when you complete your session.
 
If you do not want information collected through the use of cookies, there is a simple procedure in most browsers allowing you to deny or accept the cookie feature (refer to your browser's help function for details). While most browsers have the option allowing you to control the use of cookies, doing so might result in some features on the site not working correctly.

Questions/Additional Information
Please contact DMV if you have questions or need additional information.