September 8, 2012
11-226

Installation and training requires DMV offices to close for a day

Most of Oregon DMV's offices will close for one day each from early September through early November to replace driver knowledge testing devices.

DMV uses automated testing devices, or ATDs, to give the multiple-choice test of Oregon traffic laws and driver safety knowledge. Passing the knowledge test is one of the requirements for driving privileges in Oregon.

DMV installed the current ATD system in 1999. Both the software and hardware are obsolete and difficult to maintain. Replacing the ATD kiosks and software, as well as training DMV staff to use the new system, will require most of DMV's offices to close for a day this fall.

A few DMV offices do not offer knowledge testing or are open only one day per week, so not every DMV office will be affected. A handful of offices will need to close for more than one day.

"We planned the installation schedule so that no two offices in any region of Oregon are closed on the same day," DMV Field Services Manager Stephanie Miles said. "People can plan their visits to DMV around these closures, but we always encourage customers to do their DMV business by mail or online whenever possible."

Most passenger vehicle registrations can be renewed online at http://www.oregondmv.com/, as well as by mail. Oregon residents also can file a change of address or a notice of sale of their vehicle at http://www.oregondmv.com/.

The new ATDs will use randomly selected questions like the current machines and function similarly to the current devices. The new kiosks will let users adjust the font size for reading comfort. The new system also will input the test score directly into DMV's computer system, saving staff time in adding scores manually and avoiding the risk of errors in manual entry.

Here are Oregon DMV offices listed alphabetically with their closure dates:

• Albany – Wednesday, Oct. 12
• Ashland – Wednesday, Oct. 12 until 11 a.m.
• Astoria – Wednesday, Nov. 2
• Baker City – Wednesday Oct. 5
• Beaverton – Wednesday, Nov. 2
• Bend – Thursday, Oct. 6
• Brookings – Tuesday, Oct. 25
• Burns – Thursday, Oct. 6, at 3 pm; reopening at 1:30 p.m. Friday, Oct. 7
• Canyonville – Wednesday, Oct. 26
• Cave Junction – Thursday, Oct. 13
• Condon – No closure
• Coos Bay – Wednesday, Oct. 26
• Coquille – Tuesday, Oct. 25
• Corvallis – Tuesday, Oct. 11
• Cottage Grove – Friday, Oct. 28
• Dallas – Friday, Oct. 14
• Enterprise – Wednesday, Oct. 12
• Eugene (2870 W 10th Place) – Thursday, Sept. 15
• Eugene (Valley River Center) – No closure
• Florence – Thursday, Oct. 27
• Gladstone – Thursday, Sept. 8
• Grants Pass – Thursday, Oct. 13
• Gresham – Tuesday, Oct. 4
• Heppner – No closure
• Hermiston – Friday, Oct. 14
• Hillsboro – Friday, Sept. 9
• Hood River – Wednesday, Nov. 2
• John Day – Thursday, Oct. 6
• Junction City – Wednesday, Oct. 26
• Klamath Falls – Tuesday, Oct. 11
• La Grande – Tuesday, Oct. 11
• La Pine – No closure
• Lake Oswego – Thursday, Nov. 3
• Lakeview – Monday, Oct. 10, at 3 pm; all day Tuesday, Oct. 11
• Lebanon – Monday, Oct. 10
• Lincoln City – Monday, Oct. 31
• Madras – Tuesday, Oct. 4; reopening at 1:30 p.m. Wednesday, Oct. 5
• McMinnville – Friday, Oct. 28
• Medford – Friday, Sept. 16 (Note: All DMV offices will be closed Sept. 16 for a statewide unpaid furlough day)
• Milton-Freewater – Thursday, Oct. 13
• Newport – Friday, Oct. 28
• Oakridge – Tuesday, Oct. 25 (Note: Office is open only on Tuesdays)
• Ontario – Tuesday, Oct. 4
• Pendleton – Wednesday, Sept. 7
• Portland - downtown (1502 SW Sixth Ave.) – Thursday, Nov. 3
• Portland - Lloyd Center – No closure
• Portland - North (8260 N Interstate Ave.) – Friday, Oct. 7
• Portland - Northeast (1836 NE 82nd Ave.) – Thursday, Oct. 6
• Portland - Southeast (8710 SE Powell Blvd.) – Wednesday, Oct. 5
• Prineville – Tuesday, Oct. 4
• Redmond – Friday, Oct. 7
• Roseburg – Thursday, Oct. 27
• Saint Helens – Thursday, Nov. 3
• Salem - North (3809 Center St. NE) – Wednesday, Sept. 14
• Salem - South (4555 Liberty Road S) – Thursday, Oct. 27
• Sandy – Monday, Oct. 3
• Sherwood – Tuesday, Nov. 1
• Springfield – Tuesday, Oct. 25
• Stayton – Thursday, Oct. 13
• Tanasbourne – No closure
• The Dalles – Tuesday, Nov. 1
• Tillamook – Tuesday, Nov. 1
• Woodburn – Tuesday, Sept. 13