Jan. 3, 2012
Check OregonDMV.com for locations and hours of Portland area DMV Offices
Closure of the limited-service DMV office at Lloyd Center Mall is on schedule with the last day of business scheduled for Jan. 13.
DMV announced in November that it would close this office because of changes over the past several years in how people do business with DMV. The office will close permanently at 5 p.m. Friday, Jan. 13. This allows time to remove equipment and other material before the lease expires Jan. 31.
Employees will be reassigned to two nearby offices in Portland. Area residents will continue to have access to several full-service DMV offices within a few miles, including:
The three Lloyd Center employees will move to the Northeast Portland and Downtown Portland offices. This will increase overall capacity to serve customers, including more drive tests and other services only available in full-service offices.
"Because there are other DMV offices within a few miles from the Lloyd Center, we believe there is a more cost-effective way to serve our customers in the metro area," DMV Administrator Tom McClellan said.
DMV launched limited-service offices during the 1980s primarily in shopping malls. Since then, the ways people do business with DMV have changed substantially:
- People now renew their vehicle registrations by mail, online or at DEQ stations in areas that require emissions testing.
- Customers use DMV online services to renew vehicle registrations, file a change of address, or file a sold vehicle notice.
- People also download forms to do many other transactions by mail.
- Oregon driver licenses and identification cards are now valid for eight years rather than four, cutting in half the frequency that customers must come to a DMV office for a new photo and new card.
- Tougher identification requirements that Oregon implemented in the past few years have made some driver license and ID card renewals more complex and therefore more easily done at full-service offices.
In these economic times, both businesses and government agencies are looking for ways to streamline services and become more efficient. DMV will save about $275,000 in the next two-year state budget cycle in rent, utilities and maintenance by closing the office.