Stakeholders

The Regional ITS Architecture resulted from the consensus input of a diverse set of stakeholders, encompassing traffic, transit, public safety, and many other operating agencies at local, state, and national levels. It includes both public and private sectors and spans the organizations that manage, support, or are impacted by the surface transportation system, with particular focus on agencies that operate transportation systems in the region.

StakeholderDescription
Commercial HazMat Clean-Up OperatorsThis stakeholder includes any commercial operators that provide hazardous material (hazmat) clean-up services.
Commercial Information Service ProvidersThis stakeholder includes all commercial enterprises that collect, process, store, and/or disseminate transportation information.
Commercial Salvage and Towing OperatorsThis stakeholder includes any commercial operators that provide salvage or towing operations for roadway incidents.
Commercial Transportation Service ProvidersThis stakeholder includes all commercial companies throughout the state of Oregon who provide transportation services. This includes buses, shuttles, taxis, limousines, etc.
Commercial Trucking Firms and Public FleetsThis stakeholder includes commercial trucking firms and public fleets throughout the state of Oregon as well as the Oregon Trucking Associations (OTA), who has been serving the needs of the state's trucking industry for more than 50 years. Movement of freight is important to the economy.
Emergency Medical Service ProvidersThis stakeholder includes local companies that provide ambulance and medical response services throughout the state of Oregon.
Event PromoterThis stakeholder includes special event promoters that have knowledge of events that may impact travel on roadways or other modal means. Examples of special events include sporting events, conventions, fairs, motorcades/parades, and public/political events. These promoters provide event information such as date, time, estimated duration, location, potential roadway impacts, event transit service, and any other information pertinent to travel in the surrounding area.
External State Departments of TransportationThis includes the DOTs in neighboring states: Washington State Department of Transportation (WSDOT), Idaho Transportation Department (ITD), Nevada Department of Transportation (NDOT), and California Department of Transportation (Caltrans).
External State Offices of Emergency ManagementThis includes the state offices of emergency management in neighboring states: Washington State Emergency Management Division (EMD), Idaho Bureau of Disaster Services (BDS), Nevada Department of Emergency Management (DEM), and California Governor's Office of Emergency Services (OES).
External State Police AgenciesThis includes the state police agencies in neighboring states: Washington State Patrol (WSP), Idaho State Police (ISP), Nevada Department of Public Safety (DPS), and California Highway Patrol (CHP).
Federal Land AgenciesThis stakeholder includes federal land agencies such as the Bureau of Land Management (BLM), National Forest Service, and Crater Lake National Park that manage the transportation system within their own jurisdictions.
Heavy Rail Service ProvidersThis includes heavy rail companies that operate throughout Oregon. Examples include Burlington Northern Santa Fe (BNSF) Railway, Union Pacific (UP) Railroad, and Portland and Western Railroad (PNWR).
Local Fire and Life SafetyThis stakeholder includes county fire districts and city fire departments throughout the state of Oregon. Some of these agencies also provide life safety services.
Local Law EnforcementThis stakeholder includes county sheriff's offices and city police departments throughout the state of Oregon.
Local Offices of Emergency ManagementThis stakeholder includes county and city offices of emergency management throughout the state of Oregon.
Local Public Safety Dispatch AgenciesThis stakeholder includes Public Safety Answering Points (PSAPs) and agencies that provide call-taking and dispatch services throughout the state of Oregon. 911 centers typically act as a primary or secondary PSAP where all 911 calls are routed. Once the PSAP takes the call they either dispatch the appropriate emergency services or transfer the call to another agency (e.g. local law enforcement or local fire and life safety) who provides their own dispatching services.
Local Traffic Management AgenciesThis stakeholder includes public agencies that provide traffic management services throughout the state of Oregon. This includes metropolitan planning organizations (MPOs), councils of government (COGs), port authority traffic departments, county traffic departments, and city traffic departments.
Map Update ProviderThis stakeholder provides map updates for systems with map interfaces such as TripCheck, PORTAL, TOCS, and systems used at operations centers.
Mayday Service ProvidersMayday service providers (e.g. GM's OnStar, ATX, AAA, RESCU) provide traveler assistance through an interface in personal vehicles.
MediaThis stakeholder includes commercial media companies who disseminate traveler information to the public.
National Oceanic and Atmospheric AdministrationThe National Oceanic and Atmospheric Administration (NOAA) plays a key role in weather reporting and forecasting events that impact surface transportation.
Oregon Department of TransportationThe Oregon Department of Transportation (ODOT) stakeholder includes all divisions (except Motor Carrier), regions, and districts within ODOT involved with ITS.
Oregon Department of Transportation Motor Carrier Transportation DivisionThe Motor Carrier Transportation Division regulates the commercial transportation industry in the state of Oregon.
Oregon Office of Emergency ManagementThe purpose of the Office of Emergency Management (OEM) is to execute the Governor's responsibilities to maintain an emergency services system as prescribed in ORS 401 by planning, preparing and providing for the prevention, mitigation and management of emergencies or disasters that present a threat to the lives and property of citizens of and visitors to the State of Oregon.
Oregon State PoliceState police agency
Oregon Travel Information CouncilThe mission of the Oregon Travel Information Council (TIC) is "to provide motorists unfamiliar to any area statewide with information of a travel related nature." The Oregon TIC is one of ODOT's TripCheck system partners.
Other Transportation Service ProviderThis stakeholder includes organizations that provide specialized transportation services for seniors, people with disabilities, or people with low incomes that are not covered by public transportation service providers. These service providers include brokerages for non-emergency medical transport, client-provided transport (e.g. services offered by senior homes), and volunteer organizations (e.g. churches, charities).
Portland State UniversityPortland State University (PSU) includes the nationally-recognized Center for Transportation Studies (CTS). Partners of CTS currently include ODOT and other transportation agencies in the Portland metropolitan area.
Public Transportation Service ProvidersThis stakeholder includes all public agencies throughout the state of Oregon that provide transit services (e.g. TriMet, Cherriots, LTD, RVTD, Bend Dial-a-Ride). They typically provide fixed-route service, but many also provide demand-responsive services.
TravelersTravelers, also called customers, are the general end-user of ITS. This includes vehicular drivers, vehicular passengers, transit users, bicyclists, pedestrians, and any other forms of transportation users.