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Subject: AMERICANS WITH DISABILITIES
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    <TD bgColor=3D#6e0000><FONT color=3D#ffffff size=3D-1=20
      face=3D"Arial, Helvetica"><B>PUBLIC INVOLVEMENT TECHNIQUES FOR=20
      TRANSPORTATION DECISION-MAKING</B></FONT> =
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<P>
<P><B>AMERICANS WITH DISABILITIES</B>=20
<P><B>What does this mean?</B>=20
<P><B>The Americans with Disabilities Act of 1990 (ADA)</B> stipulates =
involving=20
the community, particularly those with disabilities, in the development =
and=20
improvement of services. For example, in rail transit planning, =
participation by=20
the disability community is essential for a key station plan. In highway =

planning, it is essential in development of access at sidewalks and =
ramps,=20
street crossings, and in parking or transit access facilities. Also, =
sites of=20
public involvement activities as well as the information presented must =
be=20
accessible to persons with disabilities.=20
<P><B>ADA requires specific participation activities</B> -- particularly =
for=20
paratransit plans. These include:=20
<P>
<LI>outreach (developing contacts, mailing lists, and other means of=20
notification to participate);=20
<P></P>
<LI>consultation with individuals with disabilities;=20
<P></P>
<LI>opportunity for public comment;=20
<P></P>
<LI>accessible formats;=20
<P></P>
<LI>public hearings;=20
<P></P>
<LI>summaries of significant issues raised during the public comment =
period; and=20

<P></P>
<LI>ongoing efforts to involve the disability community in planning.=20
<P><B>Why is it useful?</B>=20
<P><B>The disability community encompasses many people.</B> As much as =
14% of=20
the population has hearing, vision, or mobility limitations. In =
addition, many=20
other Americans are temporarily disabled during part of their lives -- =
whether=20
aged, infirm, or recuperating. In identifying and consulting with the =
disability=20
community, agencies find a wide range of strikingly different needs. =
Ideas and=20
input from people with disabilities provide insight about their needs in =
using=20
the programs or facilities being developed. Additionally, people with=20
disabilities participate as interested members of the community.=20
<P><B>All events held for programs or projects with Federal aid</B> and =
open to=20
the general public must be made accessible to everyone, including the =
disability=20
community. Special efforts are needed to comply with the statutory =
requirements=20
of both the Intermodal Surface Transportation Efficiency Act (ISTEA) and =
ADA.=20
<P><B>Who participates? and how?</B>=20
<P><B>People who have disabilities in sight, hearing, or mobility=20
participate.</B> People with sight impairments include those with visual =

impairment or total blindness. People with hearing impairments include =
those=20
with partial hearing impairment or total hearing loss. People with =
mobility and=20
self-care impairments include those in wheelchairs or on crutches, some =
elderly,=20
people with children, and the temporarily disabled such as pregnant =
women or=20
those recuperating from injuries. The Spokane, Washington, Transit =
Authority=20
solicited disability community involvement through a "Rider Alert" =
program.=20
Orange County, California, Transportation Authority scheduled one-on-one =

meetings with representatives of individual groups to obtain input to =
its=20
planning effort. In Juneau, Alaska, public workshops were held to =
discuss=20
compliance with ADA=92s transportation requirements.=20
<P><B>Does it have special requirements?</B>=20
<P><B>Sign language interpreters may be required.</B> They must be hired =
early,=20
since they are in scarce supply. Two interpreters are necessary for =
meetings=20
longer than one hour, to provide breaks for each other. Public notices =
for a=20
meeting should state that sign language interpreters will be made =
available upon=20
request, as was done by the Sacramento and San Mateo County, California, =

Regional Transit Districts and the Johnson City, Tennessee, Transit =
System. An=20
individual who is both blind and deaf can be accommodated by a =
deaf/blind=20
interpreter, who uses sign language in direct contact with that =
person=92s hands.=20
<P><B>Listening assistance may be required,</B> depending on the meeting =
place.=20
For example, small machines are available to amplify speakers=92 voices =
via an FM=20
transmitter and receiver system heard only by those with hearing =
disabilities.=20
It is possible to rent or borrow them from a State commission for the =
deaf. In=20
Massachusetts, the Guild for the Hard of Hearing offers them on loan. =
Many=20
meeting rooms in newer buildings have embedded in the floor an FM loop =
to be=20
used for transmission. A State commission for the deaf may have =
Computer-Aided=20
Real Time (CART) reporting in which the reporter transcribes proceedings =
onto a=20
screen during the meeting. Cable television stations at meetings may =
bring=20
interpreters for deaf persons or may provide interpretation or =
captioning in=20
rebroadcasting.=20
<P><B>A telecommunications device for the deaf (TDD) is essential</B> =
for=20
communicating with people who are deaf or have communications impairment =
over=20
the telephone. Under ADA, all public agencies should have this =
inexpensive,=20
modem-like device connected with a telephone into which messages are =
typed=20
rather than spoken. A small light-emitting diode (LED) screen on each =
machine=20
shows the message. In some machines the message may also be recorded on =
paper=20
tape.=20
<P><B>Sight-impaired people require materials in accessible format.</B> =
Prior to=20
meetings, the Williamsport, Pennsylvania, Bureau of Transportation =
advertises=20
the availability of its plan inlarge print, tape, Braille, and computer =
diskette=20
formats. The Delaware Administration for Specialized Transportation =
certifies=20
that plans are available in accessible formats, either in large print or =
on=20
cassette tape. For people with sight impairments, documents are prepared =
in=20
large (22 point) print in Fayetteville, North Carolina. Meeting =
announcements=20
are prepared in large print in Wheeling, West Virginia. The Phoenix, =
Arizona,=20
Regional Public Transportation Authority used large, bold, sans serif =
typefaces=20
in its questionnaire on a plan update. Whichever formats are chosen, the =
person=20
making the request must be able to use them.=20
<P><B>How do agencies use the output?</B>=20
<P><B>Agencies</B><B>=92 efforts are not fully inclusive of =
everyone</B><B>=92s=20
ideas until they include people with </B><B>disabilities.</B> This =
requires an=20
expansive approach to accommodate the population that is disabled and =
that would=20
not otherwise be accommodated in transportation plans or processes.=20
<P><B>Who leads the process?</B>=20
<P><B>Every State and MPO should make events accessible</B> to people =
with=20
disabilities. Information on accessibility needs is offered by State =
commissions=20
dealing with disabilities, deafness, rehabilitation, or blindness, as =
well as by=20
local agencies or advocacy groups. Many of these groups assist in doing =
outreach=20
for transportation processes.=20
<P><B>Each State has been asked to help people with disabilities</B> =
through=20
formation of an Assistive Technology Partnership, which is Federally =
funded to=20
provide information, research, and training on ways to assist such =
people. In=20
some cases, State agencies are a central focus for assistance to =
individuals=20
with disabilities. In Massachusetts, for example, the Commission on the =
Blind,=20
the Association for the Blind, and the Vision Foundation provide =
telephone tapes=20
to sight-impaired people. These three services receive information about =
dates=20
or events and transfer that information to audio tapes.=20
<P><B>What does it cost?</B>=20
<P><B>Assistance need not be expensive,</B> but it requires special care =
and=20
attention. Staff members need education to be mindful of the special =
needs that=20
must be met in setting up public meetings and hearings. In some cases, =
it is=20
appropriate to hire a staff person trained in dealing with these needs. =
In other=20
instances, it is possible to use existing State or local agency =
services.=20
<P><B>How is it organized?</B>=20
<P><B>An accessibility checklist for meetings and hearings:</B>=20
<P>1.Accessible meeting or hearing site:=20
<P></P>
<LI>Has the site been visited and viewed with disabilities in mind?=20
<P></P>
<LI>Are primary entrances accessible (doorway widths, steps)?=20
<P></P>
<LI>Is there circulation space for wheelchairs throughout and at the =
front of=20
the meeting or hearing room?=20
<P></P>
<LI>Are microphones, if used, at wheelchair height?=20
<P></P>
<LI>Is there an amplification system to aid hearing?=20
<P></P>
<LI>Are drinking fountains, rest rooms, and public telephones at =
wheelchair=20
height?=20
<P></P>
<LI>Is the meeting site accessible by public transit/paratransit?=20
<P></P>
<LI>Is there parking for persons with disabilities?=20
<P></P>
<LI>Is there signing for an accessible route to the meeting room?=20
<P>2.Meeting materials and services:=20
<P></P>
<LI>Are meeting notices in alternative formats for deaf, hard of =
hearing, blind,=20
and visually impaired people?=20
<P></P>
<LI>Are published meeting materials available prior to the meeting in=20
alternative media: large print, computer disk, tape, or Braille?=20
<P></P>
<LI>Are sign language interpreters available if requested?=20
<P><B>How does it relate to other techniques?</B>=20
<P><B>All meetings or hearings must be accessible</B> to comply with =
ADA, if=20
they are open to the general public. (See Public Meetings/Hearings; Open =

Houses/Open Forum Hearings.) This includes most public meetings or =
hearings, as=20
well as charrettes, brainstorming sessions, and visioning meetings. (See =

Brainstorming; Charrettes; Visioning.) Civic advisory committees can =
serve the=20
interests of persons with disabilities with appropriate representation =
of them.=20
(See Civic Advisory Committees.) Many committees and focus groups where=20
participation is by agency selection of representatives may not need to =
be fully=20
accessible, but special arrangements need to be made for the disability=20
community or its representatives.=20
<P><B>What are the drawbacks?</B>=20
<P><B>There are no drawbacks to involving</B> the disabled community. =
The=20
process is not fully inclusive of all community interests until they are =

represented. Efforts that relate only to people with disabilities =
isolate them=20
from other parties. The goal of public involvement is to include =
everyone in the=20
process. This can be done by making community participation accessible =
and by=20
promoting integration of people with disabilities with many other people =
who=20
want to have a voice in transportation.=20
<P><B>When is it most effective?</B>=20
<P><B>All events may attract people with disabilities.</B> Special =
efforts and=20
events are useful to attract people with disabilities and to encourage =
their=20
participation in the process. When the expertise of the disability =
community is=20
used to make an event accessible, it is likely to be more effective. =
(See=20
Non-traditional Meeting Places and Events.)=20
<P><B>For further information:</B>=20
<P>American Association for Advancement of Science, <I>Barrier Free in=20
Brief,</I> Voice/TDD (202) 326-6630=20
<P>Capitol Transit, Juneau, Alaska, (907) 789-6901=20
<P>Massachusetts Assistive Technology Partnership Center, Voice (617) =
735-7820,=20
TDD (617) 735-7301=20
<P>Project ACTION, <I>ADA Public Participation Handbook,</I> (202) =
347-3066,=20
(800) 659-NIAT (Voice/TTY)=20
<P>RESNA Technical Assistance Project, <I>Technical Assistance Personnel =

Direc</I><I>tory,</I> (202) 857-1140=20
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