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9-1-1 Network Replacement Project

Following the release of the Governor’s budget for 2015-2017 Biennium,  the 9-1-1 Program was asked to work with the Department of Administrative Services (DAS) to migrate the existing 9-1-1 emergency communications system to something new. The existing system is an antiquated Frame Relay network architecture, supported by external communication companies. The 9-1-1 Program is in the process of cutting over to an Ethernet network supported by Enterprise Technology Services (ETS), an agency internal to the State of Oregon. Migrating to an Ethernet network allows the 9-1-1 Program to move the current Automatic Location Information (ALI), or location information, mapping data, 9-1-1 statistical reporting,  time synchronization, anti-virus, and operating system support onto Ethernet technology before the diminished support of the older network disrupts  9-1-1 service.
 
Frame Relay network architecture was developed decades ago and uses specific hardware produced by a single manufacturer. At the time Frame Relay was deployed, it was state of the art and very effective for transmitting data between two locations. As technology has advanced, Ethernet has become a more effective and affordable technology to transfer data.
 
There are 43 Public Safety Answering Points (9-1-1 Centers) in Oregon.  To date, the project team has successfully cutover 38 sites to a new Multi-protocol Label Switching (MPLS) Internet Protocol (IP) based network and consolidated ALI service. The cutover process has been refined to the point where the process is very predictable and repeatable.  The project completion date is December 31, 2016.
 
 

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