Every year approximately 240 million 9-1-1 calls are
made in the United States with countless lives saved and property protected.
But, our nation’s 9-1-1 system is falling behind as technology rapidly evolves
and advances past the capabilities of the current E9-1-1 system. While the current E9-1-1 system has
limitations, there is good news.
Oregon is taking steps to meet the objective of a
fully functioning transitional next generation 9-1-1 emergency communications
system. Significant work has been done to design and prepare for the migration
of all 9-1-1 centers to an Internet Protocol (IP) based 9-1-1 system. Citizens will have the ability to access
9-1-1 using the types of technology they use to communicate every day. Oregon
has taken a coordinated approach, completing work objectives in phases. Phase 1, the replacement of the underlying
network, began in April 2016. Phase 2, which may be the most complex, is
Geospatial Dataset Development. Phase 2 began in September 2015 and continues.
Phase 3, Core Services, is dependent upon the completion of Phase 2.
Requirements for the procurement of Phase 3 will begin in January of 2017 and
this requirement gathering occurs while Phase 2 is on-going.
The Federal Communications Commission (FCC) regulates
telephone providers and has recommended that the provider networks be
compatible with transitional next generation 9-1-1 Systems by 2020.