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Technical Assistance Bank

Technical Assistance Bank

The OHA Transformation Center offers coordinated care organizations (CCOs) and their community advisory councils (CACs) technical assistance opportunities in key areas to help foster health system transformation. The Technical Assistance Bank may be a resource to provide support in key topic areas.

The Transformation Center welcomes continuing insight and collaboration with CCOs and their CACs to identify and provide the right supports. Technical assistance resources in many topic areas are currently available through the Transformation Center's contracts with outside consultants or connections with other OHA resources. The Transformation Center adds supports as new CCO or CAC needs emerge.

Additional information:

Informational webinars

Several consultants participated in webinars to share 1) their specific areas of expertise and how that intersects with CCO work and 2) examples of prior TA Bank projects. 

Technical Assistance Topics

The Transformation Center has resources available on the following topics. If consultants are not immediately available for your requested topic, we will work to identify resources (click topics for more details):

Behavioral health integration

Integrate mental/behavioral health, addiction treatment and physical health into the coordinated care model by incorporating behavioral health in primary care and community settings and/or primary care into behavioral health settings.
Potential consultants:
Attune Healthcare PartnersBailit Health, Childhood Health Associates of Salem HealthInsight Oregon, Health Management AssociatesInstitute for Behavioral Health Integration, Institute for Healthcare Advancement, Dale JarvisRichard KincadeSheldon Levy, The Lewin GroupLynnea Lindsey-PengellyMTM Services, Myers and Stauffer, Oregon Pediatric Improvement Partnership, Oregon Pediatric Society, Oregon Rural Practice-Based Research Network, James Phelps, Dan Reece, The Resource Innovation GroupDawn RobbinsTransformational Community Alignment, The Trauma Healing Project

CCO incentive metrics

Meet or exceed targets for key metrics to improve care, make quality care accessible, help eliminate health disparities and curb the rising cost of health care.

Childhood immunization rate improvement strategies
Identify and implement evidence-based strategies to improve childhood immunization rates.
Potential consultants: HealthInsight OregonKelly McDonald, Oregon Rural Practice-Based Research Network, Kathryn Scott

Effective contraceptive use strategies
Identify and implement strategies to improve contraception care and increase effective contraceptive use to reduce unintended pregnancies.
Potential consultants: Patty Cason, Latino Network

Tobacco cessation strategies
Identify and implement sustainable CCO- and clinic-level approaches to reducing tobacco use.
Potential consultants: Carol GelferHealthInsight OregonDawn RobbinsDana Sturtevant

Community health improvement plan review, implementation and evaluation

Support the development and improvement of community health improvement plans, including selecting and further defining priority areas and implementation strategies.
Potential consultants: 
Vanessa BeckerCivic Communications, Carol GelferHealthInsight OregonHealth Management AssociatesInstitute for Healthcare AdvancementRichard KincadeMary Minniti, Myers and Stauffer, Northeast Oregon Network, Oregon Pediatric Improvement Partnership, Oregon Public Health Institute, Oregon Rural Practice-Based Research Network, Kathryn Scott, Transformational Community Alignment, Ken Van Osdol

Early learning systems and strategies

Enhance strategies and improve coordination between CCOs and early learning services to support improved metrics, increased patient and family engagement, increased capacity to address child and family well-being, and coordinated services to CCO members ages 0-6 to achieve mutual health goals.
Potential consultants
Vanessa BeckerHealth Management AssociatesThe Lewin Group, Multnomah County Health Department, Oregon Pediatric Improvement PartnershipOregon Public Health InstitutePublic Consulting Group, Oregon Rural Practice-based Research Network, Transformational Community Alignment

Engagement strategies for person- and family-centered health care systems

Increase meaningful individual and family engagement in both health and in health care transformation within the CCO and across communities.
Potential consultants:
Patty Cason, HealthInsight OregonThe Lewin Group, Lynnea Lindsey-PengellyMary Minniti, Metropolitan GroupMTM Services, Multnomah County Health Department, Northeast Oregon Network, Oregon Pediatric Improvement PartnershipOregon Public Health InstituteOregon Rural Practice-Based Research NetworkOregon School-Based Health AlliancePublic Consulting Group, Dana Sturtevant, The Resource Innovation Group, Transformational Community Alignment

Health information technology

Enhance use of available health information technology, such as electronic health records, health information exchange platforms, telehealth and home monitoring systems.
Potential consultants:
Terry Bequette, Amy Fellows, HealthInsight OregonThe Lewin Group, Myers and Stauffer, Point BPublic Consulting Group

Health systems leadership

Support individuals and organizations to adopt leadership models that develop and foster the mental models, knowledge base, skills and tools to achieve effective, visionary leadership across health systems and sectors.
Potential consultants:
Artemis ConsultingVanessa BeckerCoraggio GroupHealthInsight OregonHealth Management AssociatesInstitute for Healthcare AdvancementRichard KincadeOregon Pediatric Improvement Partnership, Oregon Rural Practice-Based Research Network, Point BThe Resource Innovation Group, Transformational Community Alignment

Improving health equity

Improve planning, practice, evaluation and communication on topics such as cultural competency, health literacy, language access, data collection and quality improvement to eliminate disparities related to race, ethnicity, language, disability, socioeconomic status, sexual orientation and other population characteristics.
Potential consultants:
Figure 8 Consulting, Ignatius Bau, HealthInsight OregonInstitute for Healthcare Advancement, Latino Network, Karen Levy, Littledeer-Evans ConsultingMetropolitan Group, Multnomah County Health Department, Oregon Public Health Institute, Oregon Rural Practice-Based Research Network, Northeast Oregon NetworkThe Resource Innovation Group, The Trauma Healing Project, Western States Center

Oral health integration

Integrate oral health care in primary care and community settings for adults and children and align work with other population health initiatives.
Potential consultants: 
HealthInsight OregonHealth Management AssociatesInstitute for Healthcare Advancement, The Lewin Group, Oregon Rural Practice-Based Research NetworkPoint B, Internal OHA Resources

Organizational development for CCOs and/or CCO community advisory councils

Participate in planned, organization-wide efforts to increase an organization's effectiveness and health.
Potential consultants:
Artemis Consulting, Attune Healthcare Partners, Vanessa BeckerCivic Communications, Coraggio Group, Amy Fellows, Figure 8 Consulting, Carol GelferHealthInsight OregonHealth Management AssociatesRichard Kincade, Lane Independent Living Alliance, Karen Levy, Mary Minniti, Metropolitan Group, MTM Services, Northeast Oregon Network, Oregon Family Support NetworkOregon Pediatric Improvement Partnership, Oregon Public Health InstituteOregon SolutionsOregon Rural Practice-Based Research NetworkPoint BThe Resource Innovation Group, Dawn RobbinsTransformational Community Alignment, Ken Van Osdol, Carolyn Waterfall

Primary care transformation, including patient-centered primary care homes

Improve primary care in areas related to transformation, including patient-centered primary care home recognition.
Potential consultants:
Attune Healthcare Partners, Bailit Health, Ignatius Bau, Amy Fellows, HealthInsight OregonHealth Management AssociatesRichard KincadeThe Lewin GroupLynnea Lindsey-PengellyMTM Services, Oregon Pediatric Improvement Partnership, Oregon Pediatric Society, Oregon Rural Practice-Based Research Network, Transformational Community Alignment, The Trauma Healing Project, Internal OHA Resources

Program evaluation

Implement a systematic assessment of the processes and/or outcomes of a program with the intent of furthering its development and improvement.
Potential consultants:
Attune Healthcare Partners, HealthInsight Oregon, The Lewin Group, Multnomah County Health Department, Myers and Stauffer, Oregon Pediatric Improvement PartnershipOregon Public Health InstituteOregon Research Institute Community and Evaluation Services, Oregon Rural Practice-Based Research Network, Point BKathryn Scott

Project management

Learn and implement effective project management as a strategic competency and tie projects' results to broader CCO organizational goals.
Potential consultants:
Terry BequetteHealthInsight OregonMTM Services, Oregon Pediatric Improvement Partnership, Oregon Pediatric SocietyOregon Public Health InstituteOregon Rural Practice-Based Research NetworkPoint BPublic Consulting GroupDawn RobbinsKathryn ScottSynergy Professional ServicesTransformational Community Alignment, Carolyn Waterfall

Public health integration

Integrate population-based, preventive health services and system changes into CCOs' implementation of the coordinated care model.
Potential consultants: 
Artemis Consulting, Coraggio Group, Carol GelferHealthInsight OregonHealth Management AssociatesRichard Kincade, Karen Levy, The Lewin Group, Oregon Pediatric Improvement Partnership, Oregon Public Health Institute, Oregon Rural Practice-Based Research NetworkDawn RobbinsTransformational Community Alignment, Internal OHA Resources

Quality improvement science

Employ strategies and tools, such as The Improvement Model, Lean and Six Sigma, to identify inefficiencies and preventable errors and implement system changes to improve processes.
Potential consultants
: Central Oregon Research Coalition, Coraggio GroupHealthInsight OregonThe Lewin Group, Oregon Pediatric Improvement Partnership, Oregon Pediatric Society, Oregon Rural Practice-Based Research Network, Point BShelley Sanders

Strategies to address rising pharmaceutical costs

Potential consultants: Myers and Stauffer

Strategies to address social determinants of health

Potential consultants: Myers and Stauffer

Value-based payment methods

Support in convening relevant stakeholders around selecting, implementing, evaluating and sustaining value-based payment methods.
Potential consultants
: Attune Healthcare Partners, Bailit Health, Dale Jarvis, Richard KincadeHealthInsight OregonHealth Management Associates, The Lewin Group, Lynnea Lindsey-PengellyMTM Services, Myers and Stauffer, Oregon Rural Practice-Based Research Network, Point BTransformational Community Alignment

Other topics upon request

If you have a technical assistance need not listed here, we will do our best to locate resources on that topic. Please contact Sarah Wetherson at sarah.e.wetherson@state.or.us or 503-793-1920.

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