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Oregon Health Plan (OHP) members must update their information to make sure they still qualify for health coverage. Members are usually asked to renew their information once a year, depending on their eligibility.
To make sure you get important information about your health coverage, please tell us when your address changes. Call 1-800-699-9075 or send a secure email to OregonHealthPlan.Changes@dhsoha.state.or.us.
Not everyone will renew at the same time. You will get a letter in the mail when it is time for you to renew your coverage. The letter will have directions about how to renew your coverage. Please follow the directions in your letter.
We have trained community partners who can help you renew your coverage in person. It’s free. Visit OregonHealthCare.gov to find a community partner in your area.
You can also call OHP Customer Service at 1-800-699-9075 (for TTY call 711). You can call Monday through Friday, 7 a.m. to 6 p.m.
If you do not respond to your renewal letter, you may lose your OHP coverage. A close notice will be sent ten (10) days before benefits are scheduled to end. Members who wish to renew their coverage can still apply, even if you have received a close notice. To renew coverage, follow the instructions in the close notice.
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