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Frequently Asked Questions (FAQ)
Definitions of Insurance Terms
Members often ask what insurance terms like "deductible" and "coinsurance" mean. For definitions of insurance terms, visit our Glossary of Terms

FAQs by topic
OEBB Frequently Asked Questions - alphabetical by topic
       ●   Better Choices, Better Health Workshops 
       ●   Charitable Giving 
       ●   COBRA and Loss of Coverage 
       ●   Coordination of Benefits (when you have two insurance plans or "double-coverage") 
       ●   General - OEBB Policies and Procedures 
       ●   Health Savings Accounts (HSA's) 
       ●   Medicare Coverage 
​       ●   Moda Health Summit and Synergy Networks
       ●   Qualified Status Changes (QSC) 
       ●   Retiree (or "Early Retiree") Coverage 
       ●   Weight Watchers 

Carrier FAQ Pages

Carrier Frequently Asked Questions
       ●   Kaiser Permanente 
       ●   Moda Health/ODS
                     ●   General Benefits
                     ●   Medical Benefits
                     ●   Dental Benefits
                     ●   Pharmacy Benefits 
                    ​ ●   Specialty Pharmacy Benefits
                     ●   Vision Benefits 
                     ●   Eligibility 
                     ●   Networks 
       ●   Willamette Dental Group 

Need more help? Contact the Carriers.