| Frequently Asked Questions |
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| How Do I Get A Healthy Kids Application? |
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Call 800-359-9517 to have an application packet mailed to you.
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| Are There Limits To How Much My Family Will Pay For Expenses? |
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Yes. If you are enrolled in Healthy KidsConnect and qualify for a subsidy (premium payment assistance) there is a limit. Your share of health care related costs will not be more than 5% of your annual income.
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| Will I Get To Choose My Child(ren)'s Health Plan? |
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Yes. Plan options are based on the county in which you live. You may choose your child(ren)'s health insurance plan from the list of approved plans in your county. You will only be able to choose another plan later if: You move out of the carrier's service area, at your next renewal date, or if your insurance carrier terminates their contract with HKC. Please make sure your doctor is a preferred provider with whichever insurance company you choose.
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| When Does My Coverage Begin? |
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Enrollment For Healthy KidsConnect:
Completed enrollment paperwork has to be received by 5 p.m. on the 23rd of the month, or the last business day prior to the 23rd of the month, to be processed for an effective date of the first of the following month. For example, completed enrollment paperwork received on April 23, 2010 would result in coverage being effective May 1, 2010. Please note: Coverage with HKC is not retroactive.
You will receive your insurance identification cards directly from the insurance company of your choice. This process may take a couple of weeks. If you don't receive your cards and need to schedule an appointment with your doctor, please feel free to contact the insurance company directly or contact a HKC Benefit Analyst at 888-260-4555.
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| How Long Is My Child Eligible Once I'm Approved For HKC? |
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Your eligibility period is for one year. It begins on the date you are approved for health insurance coverage by the Department of Human Services. After you are approved, you will need to enroll in Healthy KidsConnect. This means your insurance coverage may not run for a full year, depending on when you enroll in Healthy KidsConnect.
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| After My Child Is In HKC For A Year, Do I Need To Reapply? |
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Yes. Eligibility is for one year only.
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| Where Do I Send The Premium Payment? |
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Your payment must be received by the payment due date, which is 30 days before the coverage begins. Please mail your premium payments to:
Healthy KidsConnect
P.O. Box 14650
Salem, OR 97309-5020
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| Is My Child Still Eligible If We Have School-Related Insurance? |
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Yes. A child covered by a school-related health program, like the Kaiser Child Health Program or basic athletic insurance, can still apply for Healthy KidsConnect. There is a two-month period of no insurance for the Healthy KidsConnect program. However, a child who is in one of these school-related health programs is seen as uninsured for the Healthy KidsConnect application and can still apply. There are some cases where the two-month period of no insurance is waived, so be sure to ask when you apply.
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| Can My Child Have Other Health Insurance At The Same Time? |
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No, Healthy KidsConnect is for uninsured children. Your child cannot have other health insurance coverage while enrolled in Healthy KidsConnect. If your child has any other health insurance, the child is no longer eligible. Exceptions to this are very rare, so contact us with questions.
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