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Health Licensing Office
The Health Licensing Office has moved to 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301

Hours

Monday: 8 a.m.-4:30 p.m.
Tuesday: 9 a.m.-4:30 p.m.
Wednesday: 8 a.m-4:30 p.m.
Thursday: 8 a.m.-4:30 p.m.
Friday: 8 a.m.-4:30 p.m.

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Best time to call customer service

Our busiest telephone volume days are Mondays and the first few and last few business days of each month. In addition, we experience increased volume from 9 a.m. to 11 a.m. and 2 p.m. to 4 p.m. each day. Calls are placed in queue and answered in the order received. If you place a call to us during these high volume periods, please be patient.

Licensing and General Information: 503-378-8667 or email hlo.info@state.or.us.
Inspections/Consumer Complaint Hotline: 503-373-2024

Staff directory

Director's Office and Administrative Services Division

  
  
  
HLO Director and Division ManagerSylvie Donaldson503-373-1974
Executive Support SpecialistAmanda Schuck503-373-1915
Continuing Education Analyst/Media/Public RecordsCallie Zink503-373-2088
Policy AnalystSamie Patnode503-373-1917
Policy AnalystAnne Thompson503-373-1904
Board SpecialistMaria Gutierrez503-373-1906
Qualification AnalystCerynthia Murphy503-373-1816
Qualification SpecialistDebra Daniels503-373-2009

Fiscal Division

  
  
  
HLO Director and Division ManagerSylvie Donaldson503-373-1974
Information Technology CoordinatorDale Blanchard503-373-1924
Accounting SpecialistAnn Kaiser503-373-1976

Licensing Division

  
Notes
  
  
Licensing Manager
Tina Russell503-373-1937
Customer Service Representative
Kristina Asher503-373-1938
Licensing Qualifications Specialist

​(Denturists
Hearing Aid Specialists
Nursing Home Administrators
Licensed Dietitians
Certified Advanced Estheticians
Electrologists and Body Art Practitioners)​​

Sarah Bye503-373-1989
Customer Service Representative
McKenzie Cavallaro503-373-2049
Imaging and Records Specialist
Connie Duncan503-378-6539
Customer Services Representative
Adriane Human503-373-1986
Cashiering / Qualifications Specialist
Coleen Knodel503-373-1934
Customer Service Representative
Kenny Turk503-373-1933
Customer Service Representative
Jolene VanCleave503-934-5194
Licensing Qualifications Specialist

​(Athletic Trainers
Midwives
Environmental Health
Sex Offender Treatment
RT/PT
Behavior Analysts
ADA accommodations)​​

Cristina Wardwell503-373-1740

Regulatory Operations Division

  
  
  
Division ManagerBob Bothwell503-373-2097
Administrative SpecialistDoreen Davis503-373-1039
Administrative SpecialistApril Strobel503-373-1902
Investigator / InspectorMichael Bui503-373-1910
Investigator / InspectorTrampus Schuck503-373-1950
Investigator / InspectorNathan Goldberg503-373-1919
InspectorJustin Chen503-373-1965
InvestigatorBart Newstone503-378-6541
InspectorSarah Hern503-373-1948
InspectorLindsay Reece503-378-6537
InspectorKelly Wahl503-373-1939
InspectorBenny Yanez971-209-9304

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