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Health Licensing Office
The Health Licensing Office has moved to 1430 Tandem Ave. NE, Suite 180, Salem, OR 97301


Monday: 8 a.m.-4:30 p.m.
Tuesday: 9 a.m.-4:30 p.m.
Wednesday: 8 a.m-4:30 p.m.
Thursday: 8 a.m.-4:30 p.m.
Friday: 8 a.m.-4:30 p.m.

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Best time to call customer service

Our busiest telephone volume days are Mondays and the first few and last few business days of each month. In addition, we experience increased volume from 9 a.m. to 11 a.m. and 2 p.m. to 4 p.m. each day. Calls are placed in queue and answered in the order received. If you place a call to us during these high volume periods, please be patient.

Licensing and General Information: 503-378-8667 or email
Inspections/Consumer Complaint Hotline: 503-373-2024

Staff directory

Director's Office and Administrative Services Division

HLO Director and Division ManagerSylvie Donaldson503-373-1974
Executive Support SpecialistPaige Sims503-373-1915
Continuing Education Analyst/CommunicationsCallie Zink503-373-2088
Policy AnalystSamie Patnode503-373-1917
Policy AnalystAnne Thompson503-373-1904
Board SpecialistMaria Gutierrez503-373-1906
Qualification AnalystCerynthia Murphy503-373-1816
Qualification SpecialistDebra Daniels503-373-2009

Fiscal Division

HLO Director and Division ManagerSylvie Donaldson503-373-1974
Information Technology CoordinatorDale Blanchard503-373-1924
Accounting SpecialistAnn Kaiser503-373-1976

Licensing Division

Licensing Manager
Tina Russell503-373-1937
Licensing Qualifications Specialist

​(Certified Advanced Esthetics, Denturists, Electrologists and Body Art Practitioners, Hearing Aid Specialists, Lactation Consultants, Licensed Dietitians, Music Therapists, Nursing Home Administrators, Tattoo Conventions)

Sarah Bye503-373-1989
Licensing Qualifications Specialist

​(Athletic Trainers, Behavior Analysts, Midwives, Environmental Health, Respiratory Therapists, Polysomnographic Technologist, Sex Offender Therapists, ADA Accommodations)

Cristina Wardwell503-373-1740
Cashiering / Qualifications Specialist
Coleen Knodel503-373-1934
Customer Service Representative
Kristina Asher503-373-1938
Customer Service Representative
McKenzie Cavallaro503-373-2049
Customer Services Representative
Adriane Human503-373-1986
Customer Service Representative
Kenny Turk503-373-1933
Customer Service Representative
Jolene VanCleave503-934-5194
Imaging and Records Specialist
Connie Duncan503-378-6539

Regulatory Operations Division

Division ManagerBob Bothwell503-373-2097
Administrative Specialist / Public RecordsDoreen Davis503-373-1039
Administrative SpecialistApril Strobel503-373-1902
Investigator / InspectorMichael Bui503-373-1910
Investigator / InspectorTrampus Schuck503-373-1950
Investigator / InspectorNathan Goldberg503-373-1919
Investigator / InspectorBart Newstone503-378-6541
InspectorJustin Chen503-373-1965
InspectorLindsay Reece503-378-6537
InspectorKelly Wahl503-373-1939
InspectorSarah Hern503-373-1948
InspectorBenny Yanez971-209-9304

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