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Health Care Interpreters: Resources for Locating Interpreter Services
Oregon is exploring the viability of implementing an online central registry of certified interpreters, detailing the languages they are certified in. Other resources for language assistance include:
- Community volunteer networks
- Telephone language lines
- Private interpreters/agencies
- DAS-approved online database for court certified interpreters
Use of Family Members As Interpreters
The Office of Civil Rights compliance guidance document suggests that the health care organization first inform the LEP patient of the right to receive free interpreter services. The use of family and/or friends as interpreters should occur only after the offer for assistance has been declined and documented in the patient's record. Oregon administrative rule will also require that refusal for free interpreter services be documented in the patient's record.
Reimbursement for Interpreter Services
Oregon provides services for Medical Assistance recipients via managed care. Under managed care, interpreter services are provided to enrollees as part of the OHP Standard and OHP Plus benefit package. Under fee-for-services, interpreter services are provided for enrollees in chemical dependency and mental health services only.
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Overview
The law
- OAR 333-002
Who is covered
Ensuring access
Provider's role
Interpreter services
Interpreter registry
Standards & policies
Oregon council
Contact us
971-673-1286
Office of Multicultural Health
800 NE Oregon
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