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Message from the Director
Investigative Improvements
Everitt
OHLA Director Randy Everitt
The Regulatory Operations Division staff of the Oregon Health Licensing Agency (OHLA) was recently put to the test, literally, in measuring its knowledge of the investigative process.
 
The goal?  To ensure agency regulatory staff are consistently conducting inspections and investigations in a uniform, efficient and legally defensible manner that results in improved outcomes for consumers, licensees and the agency.
 
Beginning in late 2010, OHLA regulatory staff participated in a series of 10 weekly training sessions.
 
I based these training sessions, which I led, on the agency’s Investigative Protocol, which is a regulatory roadmap that provides clear-cut steps to conduct investigations.

Tried-and-True Standards
Protocol
We weren’t reinventing the wheel here, just making sure we have good tread and are aligned correctly.  The investigative protocol and trainings are based on tried-and-true standards and my years of investigatory experience in state and federal government and law enforcement.
 
The investigative protocol, which can be found at www.oregon.gov/OHLA, was the main focus of the training sessions, which also focused on ethics, investigation report format, investigative skills, and testifying in court.
 
The agency’s Assistant Attorney General (AAG) from the Department of Justice also provided training on agency Oregon Revised Statutes (ORS) and Oregon Administrative Rules (OAR), practice standards versus unprofessional conduct, and criminal violations.
 
The training culminated in a test created by the AAG that spanned the full scope of investigatory scenarios related to the multiple health and related professions OHLA licenses and regulates.
 
I believe this training has provided OHLA staff with additional knowledge and skills to perform their jobs at a higher level, and I commend them for their commitment to our regulatory efforts.

2011 Legislative Highlights
Capitol
OHLA has also been very busy during this year's session of the Oregon State Legislature.
 
We are grateful for the thoughtfulness and thoroughness with which legislators gave their attention to OHLA's legislative issues, as we know they had a full plate of diverse issues to address.
 
We have highlighted legislative developments in the latest issue of Licensing Line, our online newsletter.

Watch Board Meetings Online
Web
OHLA now offers online live access to all regularly scheduled full board and council meetings.  To view, just click on the link on the meetings page of the specific board or council.
 
We hope this provides those of you who can’t make the trip to Salem an opportunity to learn more about licensing and regulatory developments.