| Post Code: D718 | |
| Announcement Number: OCCSCOL1A | |
| Classification Number: J9669 | |
| Open: 11/13/2009 | |
| Close: 11/27/2009 | |
| Location: St. Helens | |
| Availability: Full Time | |
COLLECTIONS SPECIALIST (Classification Number J9669)
Collections Specialist
$2380.00 - $3875.00 MONTHLY
Announcement Number OCCSCOL1A
Due to a lack of response to the previous announcement, OCCSCOL1, this is a duplicate posting. Prior applications will be considered until the current announcement closes, so you do not need to submit another application if you have already applied to announcement number OCCSCOL1. GENERAL INFORMATION Location of Employment: State of Oregon, Judicial Department, Columbia County Circuit Court, 230 Strand St. St. Helens, OR 97051 Salary: The Judicial Department's practice is to begin employees at the first pay step. However, a higher starting pay rate may be considered depending upon the applicant's current salary and benefits, education, and experience. For current non-temporary OJD employees, JDPR 4.03(3)(d) states that upon promotion an employee shall normally receive a one-step pay increase from the employee's current pay rate (not including differentials under JDPR 4.07) to the next higher rate in the salary range to which the employee is promoted. JDPR 4.03(3)(e) states that upon transfer to another position with the same salary range, the transferring employee retains the same pay rate. NOTE: Due to an extraordinary shortfall in the State of Oregon's budget, and in order to minimize the number of potential layoffs, the Oregon Judicial Department has implemented the following cost containment measures that apply to all OJD employees:
Bilingual Pay Differential: Some employees may be assigned to use bilingual skills in the regular performance of the employees’ duties. An employee, who, as assigned in writing by the administrative authority, uses bilingual skill(s) (including American Sign Language) in the performance of assigned duties and who passes the bilingual skill proficiency test(s) approved by the State Court Administrator, shall receive a monthly pay differential equal to an additional step for the duration of each assignment as determined by the administrative authority. Benefit Package: Non-Management. The Judicial Department offers an attractive benefit plan which provides contributions toward Public Employees Benefit Board (PEBB) sponsored individual and family medical and dental insurance. The insurance contributions are pro-rated for part-time employees who work less than 80% of full-time. (Note: Effective January 1, 2010, insurance contributions will be pro-rated for part-time employees who work less than 100%.) Retirement benefits include participation in the Public Employee Retirement System (PERS) or the Oregon Public Service Retirement Plan (OPSRP), depending on eligibility. Other benefits include paid holidays, paid vacation, and sick and personal leaves. Optional benefits include life insurance, long and short term disability, long term care insurance, and participation in the Oregon Savings and Growth Plan (deferred compensation). Application Processing: Depending on the volume of applications received for this recruitment, you should allow four weeks after the close date to be notified concerning the review of your application. This job announcement may be used to fill future vacancies in this class of work. Apply now if you are interested in this/or future vacancies. Keep a copy of your application and supplemental questions. Copies will not be provided. TO QUALIFY You must submit a Judicial Department application form (this is not the same as a State of Oregon application form (PD 100)). If, due to a disability, you are unable to complete the application form, contact the Judicial Department Human Resource Services Division at 503-986-5931 (TTY 503-986-5871) for assistance before the closing date on this announcement. You must possess an associate of arts degree in accounting or a closely related field, or A significant amount of experience in the maintenance of financial, fiscal, or other statistical records relating to accounts receivable, including responsibility for implementing collection systems, methods and procedures. Skill in operating computer equipment as well as an accurate typing rate of 40 words per minute is required. Preference may be given to applicants with court, legal, or government experience. Preference may be given to applicants with collections experience. Preference may be given to applicants with extensive experience in applying PC spreadsheet, data base and word processing software to accounting and collections functions. You must have a minimum of one year of work experience that demonstrates the knowledge, skill, and ability to perform the job duties listed on this recruitment announcement. You must have at least two years of responsible, clerical experience in a moderately complex office or business setting involving the processing of financial, administrative or legal documents. Bilingual applicants are encouraged to apply. JOB DUTIES Typical job duties may include, but are not limited to the tasks listed below. Assigned tasks may be changed to accommodate work load and organizational needs. Receiving and reviewing confidential personal and financial information from court clients and making financial/payment recommendations. Contacting/confronting court clients to inquire about status of payments. Determine, recommend, and initiate appropriate action for collection of delinquent accounts. Coordinate collections activities with the judges of the court. Create methods for tracking automated accounts using a personal computer. Resolve discrepancies between case-tracking files and court accounting. Develop and maintain a variety of statistical reports and data related to collections and generation of revenue, to include electronic databases and paper filing. Monitor the effectiveness of the collection efforts and report findings to management, up to and including the Presiding Judge. Research and recommend changes in court policies and procedures regarding collections. Verify financial information for accuracy using various databases. CONDUCT EXPECTATIONS Because of the Oregon Judicial Department's role in providing justice and upholding the rule of law, employees of the Judicial Department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect poorly on the Judicial Department. WORKING CONDITIONS This is a full-time position and the work schedule currently is 8:00 am to 5:00 pm. It is eligible for overtime compensation. The following equipment will be used: multi-line telephone, calculator, postage meter, microfilm equipment, copier, fax machine, and personal computer with screen monitor and printer. Frequent telephone and in-person contact with people from diverse backgrounds, with frequent exposure to difficult and hostile customers. The following software may be used: Microsoft Suite, OJIN, and FIAS. Other internet-based programs may also be used. Long periods of sitting are required. SCREENING PROCESS A completed Judicial Department application form is required. In order to evaluate your experience as it relates to these positions, we need your responses to the supplemental questions below. Use a separate sheet of paper and number your responses to correspond to the appropriate question. Include the classification title and announcement number (listed on page 1 of this announcement) on your application and on your responses to the supplemental questions. Please respond completely to the supplemental questions; they will be the sole basis for determining which applicants, among those who meet the minimum qualifications, will be provided an interview. Failure to respond to each question may result in disqualification of your application. SUPPLEMENTAL QUESTIONS
3. Describe your experience working independently in an environment where you had very limited contact with your supervisor. 4. Describe your experience using a computer to set up and monitor financial records. Indicate and describe the type of programs and reports used. 5. Describe your experience reviewing, recommending and developing payment plan terms in person and via telephone with clients. Specify your level of authority in determining payment plans. 6. Describe your experience providing services directly to the public both in person and on the telephone. Specify: A) The type of service and information you provided or gathered. B) The average number of hours you spent per day on your current and/or previous job(s) performing this type of work.
B) A coworker or supervisor with a strong personality Note: Your responses will also be evaluated for English usage, grammar, spelling and punctuation. CRIMINAL HISTORY CHECK The selection process includes a criminal history check. Felony convictions may be an automatic bar to employment. Misdemeanor convictions will be reviewed on a case-by-case basis and may be a bar to employment if the circumstances of the crime are directly related to the duties and responsibilities of the position for which application is made. APPLICATIONS MAY BE OBTAINED FROM AND SENT TO: Susan Hill Columbia County Circuit Court 230 Strand Street St. Helens, OR 97051-2041 Telephone Inquiries: 503-397-2327 Applications may also be obtained at the website shown below. Website: http://www.ojd.state.or.us/jobs (click on “Paid Positions”). If you require an alternate format in order to complete the employment process, you may contact the above location for assistance before the closing date on this announcement. Please be prepared to describe the alternate format needed. The phone number is listed above. Fax Submissions: You may submit an application by fax to 503-397-3226. Faxed applications will be accepted until 5:00 p.m. (Pacific Time) on the closing date listed on this announcement. If you choose to submit your application via fax and are subsequently invited to interview, you must bring the original application to the interview. A copy will not be provided for you. Depending upon volume, we may be unable to verify receipt of faxed applications. Missing or illegible information: The Judicial Department is not responsible for application material that is illegible or missing, including loss through the mail or transmission by fax. Applications must be received by 5:00 p.m. on the closing date listed on this announcement. OREGON JUDICIAL DEPARTMENT IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER COMMITTED TO A DIVERSE WORK FORCE. WE RESPECT, REFLECT AND RESPOND TO THE DIVERSE PEOPLE WE SERVE. 0501016 | |
