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Alcohol Server Education

General Information and Facts

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General Information and Facts

  • Server education has trained more than 430,000 students since 1987.
  • More than 29,000 students take server education each year.
  • More than 128,000 servers and over 6,000 businesses that sell alcohol by the drink are licensed by the OLCC.
  • 38 instructors working for 24 providers teach classes across the state.
  • Over 2,300 classes are taught each year.
  • Instructors are evaluated annually.
  • Classes are also available in Chinese and Spanish.

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The First of Its Kind

In 1985, Oregon became the first state in the country to require training for all of its alcohol servers. The idea did not come from government -- it came from the hospitality industry itself.

Oregon's restaurant association sponsored legislation which established mandatory server education for owners and employees of licensed businesses that serve alcohol by the drink.

The law now requires alcohol servers to take and pass a class in responsible alcohol service every 5 years.

Oregon's server education course has become a model for other states seeking to promote responsible alcohol use.


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The Goals of the Course

The course became effective in 1987 and is based on the concept of server intervention:

People who serve alcohol as a profession can be a positive force in reducing alcohol-related problems.

Server training enhances public health and safety by:
  • Reducing the number of drunk drivers
  • Reducing illegal alcohol sales to minors
  • Reducing alcohol abuse
  • Promoting responsible consumption
  • Providing information to servers to protect them from third party liability lawsuits
  • Educating licensees and servers about Oregon liquor laws.

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What Students Learn

The intent of server education is to help servers develop the knowledge and skills that support responsible alcohol service. By law, classes must cover the following topics:
  • The effects of alcohol on the body and behavior, including the interaction of alcohol with other drugs,
  • Oregon's alcohol sale and service laws, including drunk driving laws,
  • Intervention techniques for dealing with intoxicated and underage customers,
  • Responsible advertising, marketing, and management procedures.
At the end of each class, students take a 50 question multiple-choice test. Students need a score of 70% to pass. More than 98% of students pass the test the first time they take it. Students who fail may retake the exam two times before they have to retake the class. The exam is designed to reinforce the learning process. It is not used to exclude students from the alcohol industry.


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How the Class is Taught

How The Class Is Taught
 
The Oregon Liquor Control Commission (OLCC) administers the course by certifying community colleges and private trainers (called providers) to teach the server education classes. The OLCC designs, reviews, and updates the model curriculum and grades the tests. To assure accurate, quality instruction, the OLCC regularly evaluates the instructors who teach the class.
 
On average, providers charge each student $25 to $40 for the class.
 

What You Will Learn
 
In Oregon, there are only 4 types of ID you can accept alone as proof of age. Do you know what they are?
 
In class, you will learn what they are, what to do if a customer doesn't have one of the 4 forms of ID, and how to detect false or altered ID.


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Alcohol Service Permits

Oregon law requires servers to have a service permit if they mix, serve, or sell alcohol by the drink in a licensed business. Managers who supervise employees who mix, serve, or sell alcohol must also have a service permit. One of the qualifications for a service permit is to take and pass a server education class. For more information, click on Get a Service Permit.

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Find a Class

The OLCC does not teach, schedule, or register students for server education classes. Providers are private trainers who schedule their own classes, have their own enrollment policies, and set their own fees. To take a class, you must deal directly with the provider. 

Class schedules are posted online and updated weekly. You must confirm class information with the provider. Click here for the current class schedules and list of providers. 
  
Many providers mail schedules to licensed businesses. Check with your employer.

When you find a class to attend, be sure to confirm the location and exact starting time with the provider. The law requires you to attend the entire class, and if you arrive late you may be turned away.

What You Will Learn
 
Coffee, food and a cold shower reduce intoxication: myth or fact?
 
In class, you will learn what factors affect intoxication as well as what can reduce it.

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Seller and Clerk Training Program

 
Clerk Training Program Information 
If a clerk sells alcohol to a minor, or fails to properly verify a customer's age, the clerk must complete an approved training program. All employees working for grocery stores, convenience stores, and liquor stores are covered by this rule, OAR 845-009-0145. 
 

Seller Training Program Information
Effective January 1, 2010, those who sell alcohol to minors may receive a reduced criminal penalty in court if they have completed an OLCC-approved seller training program or hold a valid service permit.
 
Approved seller training programs include all OLCC Alcohol Server Education (ASE) classes as well as other available courses. 


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Alcohol Server Education Newsletter

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For More Information

OLCC Alcohol Server Education
9079 SE McLoughlin Blvd.
Portland, OR 97222-7355
503-872-5133 in Portland
1-800-452-6522, ext. 5133, elsewhere in Oregon

Stephanie O'Donnell-Peters
stephanie.odonnell-peters@state.or.us 




  
 

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