| Public Safety Services Program |
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The Public Safety Services Program regulates the manufacture, distribution and sale of alcoholic beverages. The program consists of the Alcohol Server Education Program, and the License Services, Enforcement and Compliance Services, and Administrative Policy and Process Services Divisions
- The Alcohol Server Education Program is designed for those who hold on-premises liquor licenses, their managers, and employees who mix, serve or sell alcohol. The alcohol server education courses are taught by private instructors who are certified by the OLCC. Course curriculum includes instruction in Oregon’s alcohol laws and responsible service strategies.
- The License Services Division investigates and processes license applications for annual and temporary licenses and alcohol service permits; issues, processes, and investigates license renewal applications; oversees server education providers; and maintains statewide licensing and service permit records.
- The Enforcement and Compliance Services Division operates ten offices statewide. Staff in those offices conduct license investigations, respond to complaints and investigate liquor law violations. Field office staff also work in partnership with local governments and community groups to resolve problems created by liquor businesses or their patrons.
- The Administrative Policy and Process Division reviews final investigative reports for legal sufficiency for the License and Enforcement divisions and provides due process to the OLCC’s licensees, permit fees, applicants, and liquor agents by developing the agency record at contested case hearing and assuring consistent application of policies and laws.
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