| Cultural Competency Policy & Procedures |
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Organizational Policies and Procedures Related to Cultural Competency
The questions asked and itemized results related to organizational policies and procedures for victim service programs, prosecution services, and law enforcement units are presented in Appendix I. A summary of responses to these questions across all 62 agencies showed that:
- 19% of agencies (12) had adopted a definition of cultural competency. 40% of agencies (25) referred to cultural competency as diversity, antiracism, and/or affirmative action. In follow-up telephone conversations, many agency personnel clearly stated that they did not understand what was meant by cultural competency.
- 52% of agencies (32) had identified an employee, committee, or department that was responsible for enhancing agency cultural competency.
- 53% of agencies (33) had any one of the following organizational components used to promote cultural competency: mission statements, goals, objectives, policies, procedures, job descriptions, training standards, or program materials.
- 32% of agencies (20) had conducted a cultural competency self-assessment at some time.
- 26% of agencies (16) had developed a cultural competency plan.
- 44% of agencies (27) had policies to assure that staff were provided with training, technical assistance, and other supports necessary to serve culturally and linguistically diverse communities.
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