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OVMEB How to file a complaint
The Board investigates complaints alleging violations of the Veterinary Practice Act.  If you believe that a veterinarian has committed a violation of the Practice Act and you wish to have the Board review the case, here's what to do:
 
We will need a chronological account of the situation, including the licensee's and clinic name, the animal's name and species, date of occurrence and names of any additional veterinarians involved. Be sure to include your name, mailing address and phone number in case an investigator needs to contact you for more information.  If you have a copy of the patient record, please include it with the complaint.
 
Please mail your written complaint to:
 
    Veterinary Board Investigator
    800 NE Oregon St., Ste. 407
    Portland, OR 97232
 
 
Your complaint may also be faxed to 971-673-0226 or emailed to ovmeb.info@state.or.us <blocked::mailto:ovmeb.info@state.or.us> .  The Board investigator may be reached or a voice message left at 971-673-0222.
 
Please type or print your complaint legibly. If the complaint is not within the Board's jurisdiction, the investigator will contact you. If the complaint is within the Board's jurisdiction, you will receive an acknowledgement and may assume that an investigation will proceed. ORS 676 prohibits disclosure of information relating to ongoing complaint investigations.  This means that once you have filed your complaint, we cannot further discuss its merits or progress with you. 
 

The Veterinary Practice Act establishes minimum standards.   Only practice that falls below the minimum standards, or that which constitutes egregious behavior, is likely to result in disciplinary action.  Often, even if discipline is not imposed, the licensee is asked by the Board to undergo additional training and education or meet other conditions.  But unless the Board issues a proposed notice of discipline, details of how the complaint is resolved are not available to the public.  When the investigation is complete, you will be notified of the Board's decision.  Please note that Board decisions are final.
  
The Board does not have authority to investigate fee issues or business practices and policies.