Is the information shown the same as what was used on my last annual statement?
Your online account balance is updated annually when earnings are posted for the previous calendar year ending December 31. This is normally done in late March or early April. Annual statements are then produced based on the updated account balance. Your account balance is updated only once a year. Your account balance will match your annual statement until earnings are posted for the next year.
Service credit is dynamic, so it will be more current than what was displayed on your most recent annual statement.