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Public Utility Commission
Service Quality Points of Contact
 
** These contacts do not handle complaints.  To file a complaint, view the Consumer Services Complaint Proceedure.
 
 
OREGONPUBLIC UTILITY COMMISSION
 
Irv Emmons (Century Tel, Qwest, Sprint and Verizon)
Senior Telecommunications Engineer
(503) 378-4165
irv.emmons@state.or.us


  Woody Birko (Retail Intrastate Toll)
Senior Telecommunications Engineer
(503) 378-6122
woody.birko@state.or.us


Lance Ball (Service Quality Manager and Tariff Questions)
Rates and Service Quality Manager
(503) 378-6579
lance.ball@state.or.us
 
 
COMPANIES THAT REPORT SERVICE QUALITY
(GREATER THAN 1,000 ACCESS LINES)
 
Large Telecommunications Utilities (Greater than 50,000 access lines) [OAR 860-023-0055]
 
 
 
 
 
 
Small Telecommunications Utilities (50,000 or less access lines) [OAR 860-034-0390]

 
 
 
 

 
 
 
Competitive Telecommunications Provider [OAR 860-032-0012]
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Page updated: March 11, 2009

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