Public Utility Commission Required Notices for Water Utilities

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Required Notices for Water Utilities

Petitions and Notices Summary

Regarding Rates and Charges:

1.   60-Day Notice to Residential Customers of Proposed Rate Charges Above Threshold
(All Utilities Except Rate Regulated)

1A. Notice of Customer Charges AND Customer's Right to Petition for Rate Regulation when Unmetered Charges Exceed an Average Monthly Rate Threshold of $33
(All Utilities Except Rate Regulated)

1B. Notice of Customer Charges AND Customer's Right to Petition for Rate Regulation when Metered Charges Exceed an Average Monthly Rate Threshold of $36
(All Utilities Except Rate Regulated)

2. 60-Day Notice to Commercial Customers of Proposed Rate Charges Above Threshold
     (All Utilities Except Rate Regulated)

3. Regulated Utilities Notice of Rate Case Application Filed with PUC

Regarding Abandonment, Disposal, Sale, Transfer, or Merger of Water Utility

Application Requirements for All Water Utilities Proposing to Abandon, Terminate, or Dispose of Water Utility
(No Customer Notice Required)
Application Requirements for Rate Regulated Water Utilities Proposing to Sell, Transfer, or Merge Water Utility
(No Customer Notice Required)

4. Notice of Sale, Transfer, or Merger of Water Utility
     (Does not apply to Rate Regulated or Exempt Utilities)

5. Notice of Sale, Transfer, or Merger of Water Utility
     (Exempt Utilities Currently Charging Above Threshold Levels)

Regarding Disconnection of Service

6. Five-Day Disconnect Notice to Customer
     (All Water Utilities)

7. Five-Day Disconnect Notice to a "Tenant" Customer
     (All Water Utilities)

8. Five-Day Multilingual Disconnect Notice to Customer
     (All Water Utilities) Sample Notice

9. 15-Day Disconnect Notice to Customer for Nonpayment of Time Payment Arrangement
     (All Water Utilities)

Regarding Customer Payments

10. Notice to Customer of Deposit Installment Payments
     (All Water Utilities)

11. Notice to Customer of Time-Payment Agreement Related to Underbilling
     (All Water Utilities)

Regarding Refusal to Provide Service

12. Notice to Customer of Refusal of Service for Noncompliance
     (All Water Utilities)

13. Notice to Customer of Refusal of Service Due to Utility Lack of Capacity to Provide Service for Cause: Lack of facilities or water resources.
(All Water Utilities)

Regarding System Flushing, Pressure, Meters, Water Use Restrictions

14. Advance Notice to Customers of Routine Water Flushing Schedule
     (All Water Utilities)

15. Notice to Customer of Pressure Test Results
     (All Water Utilities)

16. Notice to Customer of Meter Test Results
     (All Water Utilities)

17. Notice to Customer of Water Use Restriction
     (All Water Utilities)

Notices from Utility to the Commission

1. Notification to the Commission Specifying the Number of Requests for Notices in Languages Other Than English

2. 5-Day Disconnection Notice to Tenants of Multi-Unit Dwelling

Page updated: March 29, 2010