Every Saturday at 4 a.m., the system checks for inspection requests. If your jurisdiction has a
pending inspection and you have not logged in to the system in the past six days, you will
receive an automated email notifying you that there is an inspection waiting for you. If you have
logged in during the six days, the system will wait until the next Saturday to send you an email
(unless, again, you have logged in).
To view inspections, log in and click on View inspection status tracking report from the main
menu. The status of the inspections will be BCD REQUESTED. If this status does not change
within two months of the requested date, the inspection will be canceled and returned to the division.
Three attempts to reach the homeowner/business to schedule an inspection are to be made within
30 days of receiving the inspection request.
As soon as the label is being worked, the status
should be changed from BCD REQUESTED to either WORK IN PROCESS or ASSIGNED TO
INSPECTOR. Changing the status will prevent the label from being canceled and returned to
The division reimburses jurisdictions $75 for PASS or FAIL inspections on a quarterly basis. If
the homeowner/business cannot be reached to schedule an inspection the status should be
changed to NO CONTACT. If the homeowner/business does not want, or cannot be available for
an inspection, the status should be changed to OWNER DENIED.
The COMMENT BOX on the inspection screen is the place to keep track of any phone calls or
notes. Both the contractor and the division can view anything typed in the comment box. If a
label should FAIL, the reason for the failure and the inspector’s name must be entered in
the comment box.
When a label is marked PASS or FAIL, a notification email is automatically sent to the