Fleet and parking

Maintenance, repair and safety information

If you are in the Salem metro area contact the state motor pool shop at 503-378-4269 or smp.shop@oregon.gov to schedule vehicle maintenance or repair. Hours of operation are 7:30 a.m. to 5 p.m., Monday through Friday (closed on all state holidays).

If you are outside the Salem metro area contact the Field Service Coordinators at 800-378-0077, ext. 1 or field.services@oregon.gov for assistance in locating a maintenance or repair vendor in your area. All maintenance and repair vendors must call 800-378-0077, ext. 1 for pre-authorization before performing work on any DAS vehicle. Hours of operation are 8 a.m. to 5 p.m., Monday through Friday (closed on all state holidays).

The Voyager fuel card is not to be used for preventative maintenance or inspection services; it is for fuel and emergencies only.
  
Preventative maintenance service details
Vehicle accidents and reporting
Pre-authorization for vehicle service or repair
Lights on, please!
What to do during a sudden acceleration incident
Recall - Toyo tires, 2014
Recall - Toyota Prius, 2010
 

Recalls

Select the vehicle make below to view active recalls.

Resources

24-hour non-emergency assistance.

The following are guidelines to be used in the event of an after-hours need for assistance. This includes weekends and holidays and would primarily be used for unforeseen mechanical failure.
 
  1. In any true emergency, call 9-1-1.
  2. For non-emergency assistance, please call 503-881-2451 to reach Kent Fretwell. Every attempt will be made to answer your call. If you receive voicemail, please leave a message. Kent will return the call as soon as possible.
  3. If there is no answer or call back in what is deemed a reasonable amount of time, there is a fleet assistance number on the back of the Voyager fuel card, 800-987-6591. This can also be used to request aid.
  4. The Voyager fuel card may also be used in an after-hours or weekend situation to pay for repairs should you choose to arrange for repairs yourself. Please call 800-378-0077 on the next business day to notify the Field Services office of repair details.​​​​​​
 
​​
​​​