In today’s hyper-connected world, it is nearly impossible for a state agency to deliver a service to Oregonians without the use of information technology. That’s why Oregon state government is implementing a common framework and a regulated project lifecycle to identify, approve, monitor and support IT investments across all state agencies.
The Office of the State CIO—using the framework and lifecycle—will work with agencies to broker resources, identify and resolve IT project issues and strike the balance between central service delivery and agency flexibility.
The governance framework will guide decisions regarding project prioritization and approval. Once approved, Strategic Technology Officers within the State CIO’s Office will help agencies move a project through the oversight process. Upon completion, the governance framework will guide decisions regarding where the project will be managed and maintained – at the agency, shared service or enterprise level.
IT Governance FAQ
1. What is the new IT Governance?
A new approach is needed to ensure accountability across the enterprise of state government, support successful IT projects and contribute directly to reducing duplication, fragmentation and the inefficient deployment of IT resources.
2. What are the expected outcomes of the program?
Increased enterprise IT coordination, reduced system duplication, aligned technology solutions and streamlined IT portfolio management.
3.What is a STO?
STO stands for Strategic Technology Officer. This position serves as a senior-level, operational strategist, consultant, coordinator and advisor. STOs will look for solutions and cost-sharing opportunities across multiple agencies and offer alternative solutions to business problems. They will help facilitate efficient decision-making within a statewide context, and provide tools and training to assist with project process and resource needs.
The position is part of the Enterprise IT executive leadership and works closely with the State’s Chief Information Officer (CIO) and the IT Governance Leadership Team and agency technology leaders.
4. What are the roles of the STOs in relation to Agency CIOs and ITIP Policy Analysts?
Agency leadership and their CIOs identify and align agency business needs with technology solutions within their agency. STOs work with CFO, LFO, and ITIP analysts to recommend approval of individual agency project requests. STOs also identify opportunities for shared services among agencies with common business needs and support successful implementation of enterprise solutions.
5. Are STOs members of the CIO Council?
Yes, as nonvoting members.
6. Who has decision-making authority?
The State CIO has statutory authority. Decision-making may be based on recommendations from the STOs working with ITIP, CFO, and LFO analysts.
7. What’s in it for me?
STOs will serve as strategists and consultants on behalf of the agencies for which they are assigned. They will also serve in an advisory capacity and make recommendations for agency alignment with enterprise architecture and strategies. They will facilitate expeditious decision making and provide training on available tools to assist business units with project resource and process needs.
8. Who do STOs report to and work with?
Currently, the STOs report to the State CIO through the Strategic Technology Director. They will work with agencies that are grouped in alignment with the Ways & Means program areas in coordination with the three policy areas. The three initial STOs will be assigned to Transportation & Economic Development, Public Safety, and Human Services. If approved by the Legislature for the 2015-17 biennium, three additional STOs will be assigned in Administration & Business Services, Education, and Natural Resources.
9. How does this simplify the process?
These positions are customer strategists and advisors – striking the balance between central control and agency flexibility. STOs will assist with navigating IT project planning and implementation processes while ensuring alignment of agency projects with enterprise objectives.
Balanced Enterprise IT Governance Framework
IT Governance in action
Shared Leadership Model Enterprise Governance