Procurement

​I forgot my password.

  • Click the Login to ORPIN option in the menu bar.
  • Click the red "Forgot your username or password? Click here to reset it!" link.
  • Look for the “Forgot your password?” section.
  • Type your email address into the first field.
  • Type your login username into the second field.
  • Click the submit button.

You will receive two emails from ORPIN within five minute​s of your request. One email will contain your login username and the other will contain a temporary password. When you use this password for the first time, ORPIN will prompt you to create a new permanent password. (Note: ORPIN keeps the last two passwords used on file and it will not allow you to reuse them.)

I forgot my username.

  • Click the Login to ORPIN option in the menu bar.
  • Click the red "Forgot your username or password? Click here to reset it!" link.
  • Look for the “Forgot your Username or your Username and Password?” section.
  • Type your email address into the first field.
  • Type your last name into the second field.
  • Click the submit button.
You will receive two emails from ORPIN within five minutes of your request. One email will contain your login username and the other will contain a temporary password. When you use this password for the first time, ORPIN will prompt you to create a new permanent password. (Note: ORPIN keeps the last two passwords used on file, and it will not allow you to reuse them.)

ORPIN won't let me reset my login information.

There could be several different reasons why ORPIN isn't recognizing you. Here are some of the most common:

  • You are entering an email address that is different from the one registered to the login account. If you have more than one active email address, try entering a different one. If you believe the email address on the account in ORPIN needs to be updated, email the ORPIN help desk at info.orpin@oregon.gov for further assistance.
  • You are using the incorrect login username. Try using the "Forgot your Username or your Username and Password?" option instead. This will search for you by your email address and last name.
  • You have more than one registration in the system. (If you are in the system more than once and try to do a password reset by your last name, ORPIN won't know which of the accounts to use for the password reset.) If you know your login username, use the "Forgot your Password?" option instead of trying to pull by last name. If you don't know your login username, email the ORPIN help desk at info.orpin@oregon.gov​ for further assistance.
  • The account is registered to someone else's name or email address. If you are positive you are using the correct login username, it may be that you are not the person registered on that user account so the last name and email address don't match. If this is the case, email the ORPIN help desk at info.orpin@oregon.gov for further assistance.
​I received a temporary password but still can't login.

Check for the following:

  • Capitalization - ORPIN passwords are case sensitive. If there are capitalized letters in the temporary password it sends you, be sure to enter them as capital letters when typing your login information.
  • Ghost Spaces - If you have copied and pasted either your login username or the temporary password, you may have accidentally picked up an extra space at the beginning or end of the text. ORPIN will view this "ghost space" as a character, and it won't be an exact match to the login information on file. Try typing the username and password by hand instead of using the copy/paste function.
  • Inactivity Check - If you haven't accessed your ORPIN account in over five years, your login has been put on hold. (ORPIN calls this an "Inactivity Check".) If you receive this message when accessing the system, you need a system administrator to remove the hold for you. Email the ORPIN help desk at info.orpin@oregon.gov to request removal of the hold. Be sure to include your login username in your email.

Too long since last login - error 

(Inactivity Check)

If you haven't accessed your ORPIN account in over five years, your login has been put on hold. (ORPIN calls this an "Inactivity Check.") If you receive this message when accessing the system, you need a system administrator to remove the hold for you. Email the ORPIN help desk at info.orpin@oregon.gov to request removal of the hold. Be sure to include your login username in your email.​​​​​​​​​​​​​​​​​