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Reporting abuse


How to report

If you believe abuse is occurring, immediately contact your county developmental disability program.

You may also report abuse to Department of Human Services (DHS) by calling the Office of Investigations and Training (OIT) at 503-945-9495 or toll free at 1-866-406-4287.

In an emergency contact your local law enforcement agency.

Mandatory reporters

To prevent abuse and safeguard the welfare of adults with developmental disabilities, the Oregon legislature determined it was necessary and in the public interest to require mandatory abuse reporting for certain private and public officials. They include:

  • Physician, naturopathic, physician, osteopathic physician, psychologist, chiropractor or podiatric physician and surgeon, including any intern or resident
  • Licensed practical nurse, registered nurse, nurse's aide, home health aide or employee of an in-home health service
  • Employee of the Department of Human Services, county health department, community mental health and developmental disabilities program or private agency contracting with a public body to provide any community mental health service
  • Peace officer
  • Member of the clergy
  • Licensed clinical social worker
  • Physical, speech or occupational therapist
  • Information and referral, outreach or crisis worker
  • Attorney
  • Any public official who comes in contact with adults in the performance of the official's duties.
When acting in an official capacity, mandatory reporters must report instances, when the reporter has reasonable cause to believe abuse has occurred, to the community program or a local law enforcement agency.

What happens to an abuse report
Within 24 hours of receiving a report of alleged abuse, we take these steps:
  • Investigate the nature and cause of the alleged abuse
  • Determine if protective services are needed
  • Provide protective services as needed

If there is reason to believe a crime has been committed, law enforcement will be notified.

State investigation of alleged abuse
The Department of Human Services, Office of Investigations and Training conducts abuse and neglect investigations in all state-operated programs for adults with developmental disabilities.

If determined necessary or appropriate, DHS, Office of Investigations and Training may conduct an investigation itself rather than allow the community program to investigate the alleged abuse or in addition to the investigation by the community program. Under such circumstances, the community program must receive authorization from the Office of Investigations and Training before conducting any separate investigation.

Also see: Mandatory reporting

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