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Our Core Values

At the Department of Human Services, we aspire to be guided by our Core Values. We are intentionally creating a values-driven environment with high ethical standards. Keeping our Core Values at the heart of what we do ensures our outcomes are aligned with our mission and goals.

Taking the time to examine our values keeps us on a consistent path, working toward what we believe in, and rising to the challenge of including them in the choices we make in our daily work. Below are the seven Core Values that provide the foundation for how we interact with our clients and co-workers.


We maintain the highest standards of individual and institutional INTEGRITY. Doing what is right even though no one is watching; a self-assigned and self-enforced obligation to do the right thing.


DHS is committed to sustaining a learning culture which seeks to continually improve how we do our work. To meet the ever changing needs of the individuals we serve and of our communities, we implement the best and most INNOVATIVE practices. We encourage people at all levels to bring forth new ideas in an open, collaborative environment.


We RESPECT the diversity of our workforce, our community and the people we assist. We are attentive to personal dignity and receptive to diverse ideas. We recognize the value of respecting individuality, personal experience and diverse cultural backgrounds.

Service Equity

Service equity is a measure of results, not effort. We use individual approaches which are free from bias or favoritism to achieve our common outcomes. SERVICE EQUITY creates an environment of fairness and respect that values, attracts and supports diversity.


We take RESPONSIBILITY for our actions. We hold ourselves accountable to the populations we serve—the public, customers, clients, partners, volunteers, contractors, other governmental bodies and the Legislature. We understand that each of these relationships requires us to accept different responsibilities and that we manager them to advance the DHS Mission.


Because all Oregonians have a stake in the actions of public sector employees, we are accountable in actin and attitude for this STEWARDSHIP of the public trust. All DHS employees, regardless of job title or classification, are stewards of the public trust and use public resources to fulfill the DHS mission of assisting people to become independent, healthy and safe.


We maintain the highest standards of PROFESSIONALISM. We adhere to standards, methods, behaviors and personal characteristics demonstrated by the best workers in their respective fields. We follow these guidelines regardless of our formal expertise, credentials or interaction with the public.