Equal Employment Opportunity (EEO)

Focus on access, fairness, and compliance of related policy, laws and regulations for employees and contractors: 

• Investigate workforce claims of discrimination and harassment – Report Harassment and Discrimination 
• Monitor all personnel actions such as recruitments, promotions, and separations for Adverse Impact 
• Legal and policy compliance for Civil Rights laws such as ADA Title I, 1964 Civil Rights Act
  

Affirmative Action (AA)

Focus on redressing past discrimination and achieving diverse representative workforce.

• Affirmative Action Plan (AAP)
• Utilizing workforce data to identify problem areas
• Placement goal setting based on population data of incumbents vs. availability
• Corrective “good faith” action programs
• Supplier diversity programs

Diversity and Inclusion Development​​

Focus on building specific skills and creating a productive and inclusive work environment with the agency’s workforce: 

• Infusing Diversity and Inclusion decision-making into all parts of the organization using the P.A.U.S.E. model
• Advocacy and leadership
• Intercultural Communication/Conflict Resolution
• Recruitment, Promotion, and Retention beyond AA/EEO that is representative of client demographics 
• Coordination of diversity training programs, development, and continuous learning
• Work/Life balance initiatives
• Coaching and Mentoring for Staff and Supervisors
• Employee Resource Groups
• D and I strategic planning and visioning
• Related data, policy, analysis, and review
• Diversity and inclusion metrics
• Recruitment of a diverse and culturally competent workforce
• Respectful and Professional Workplace
• Assisting and resourcing local Diversity Committees
• Communications
• Developing organizational cultural competence
• Coordination with Governor’s Office of Affirmative Action/Diversity on compliance with Executive Orders and meeting State outcome goals
  

Service Equity

A focus on organizational structures , programs, and policies to create equity in access and outcomes for clients:

• Reporting of metrics to measure disparities in access to services and outcomes – State of Equity Report
• Development and implementation of strategies to close identified gaps in services or outcomes
• Community outreach and engagement
• Improving culturally and linguistically competent services
• Accessibility and universal access for all clients
• Strategic focus on equitable service outcomes particularly with structures and policies
• Monitoring of compliance with policy and legal requirements for service to underserved populations
• Working with Governor’s Advocacy Office (GAO) on client complaints and programs