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2010 DHS Service Reductions


Due to Oregon's poor economy, the state does not have enough money today to provide all the services it has been.

Services to seniors, people with disabilities, and low-income families are being reduced. Through the summer and fall, Oregonians whose services are being reduced will receive notices that give more detail of the changes. This website contains an overview of the reductions and where people can go for further assistance.


We understand that these cuts are painful and will cause a hardship for the people we serve and their families. The coming changes will be very difficult for everyone.

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In May, 2010, the state economist announced that there is $577 million less state revenue than was predicted. That meant that there are fewer resources available to provide state services between now and the end of the budget cycle in 2011. To adjust the budget, the governor asked all state agencies to reduce their budget by 9%.


Most of the Oregon Department of Human Services budget pays for services in the local community. These dollars pay for everything from SNAP (food stamps) to in-home care for seniors to foster parent support to payments to doctors for the Oregon Health Plan. In making a reduction this large, DHS has three places it can cut: administration, payments to providers, and payments to clients. To make up the state dollar shortfall, we had to reduce all three costs. Additionally, cuts have to be made to state revenues, not the federal revenues that make up much of our budget.


Wherever possible we have tried to reduce the effect of the cuts or make as small a cut as possible. Unfortunately, the budget shortfall was too great to protect all services. This is a very difficult time for many people in our state. Over the next few months as people receive notices of the service reductions, we will strive to be available to answer any questions they may have and refer them to other resources wherever possible.

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Frequently Asked Questions


Q: How do I know if my services are being cut or reduced?
You will receive a notice in the mail. DHS will begin to send notices of service reductions between August 1, 2010, and January 1, 2011. We want to let people know as soon as possible so they have time to make other arrangements if necessary. DHS or one of its partners will send a letter to everyone whose services are being reduced in most cases, there will be at least thirty days notice.

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Q: What should I do if my services are being cut or reduced?
We want to help our clients through this process and guide them to other resources when available. If you are a client whose services are being cut or reduced, you can contact your case manager or local service agency to see if you are eligible for other programs. There may be other services for which you may qualify. Please see below for a list of other places you can call.


Oregon SafeNet
Oregon SafeNet is a free, health and social service helpline and website for Oregon, connecting individuals and families with services in their local community and across the state.
211info is a comprehensive support hub for community information and referrals for food, shelter, housing, foreclosure assistance, health care, and much more.
  • Multnomah, Washington, and Clackamas Counties: 503-222-5555
  • Crook County: 1-866-441-6435
  • Deschutes County: 1-866-442-0954
  • Jefferson County: 1-866-443-5863
  • Yamhill County: 1-866-698-6153