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Business Continuity Management Program (BCMP): About us


The Business Continuity Management (BCM) Program addresses all aspects of business continuity and emergency management for the Department of Human Services (DHS).  The BCM Program has four major areas of focus including Business Continuity Planning, Technology Disaster Recovery, Emergency Preparedness for Vulnerable Populations and Emergency Management. A more detailed description of each major focus is outlined below.


Business Continuity Planning (BCP) oversees the identification of DHS mission critical services, critical functions and processes.  It is responsible for ensuring that continuity strategies are in place to enable programs to operate with the least amount of disruption when responding to an unscheduled event or emergency.  BCP is also responsible for system administrator tasks and the maintenance of the EBRP system that stores all DHS business continuity plans and related information.

Technology Disaster Recovery (TDR) is responsible for the technology aspect of Business Continuity Plans. TDR identifies essential IT systems that the business relies on in order to deliver mission critical services and develops technology recovery plans to restore these essential IT systems in order to minimize further losses brought on by an unscheduled event or emergency.  In addition, TDR ensures that service level agreements are in place between DHS programs and OIS outlining technology recovery expectations.


Emergency Preparedness for Vulnerable Populations is responsible for the facilitation of local community partnerships to develop emergency preparedness plans for vulnerable populations.  The leadership of this project provides opportunity for information sharing, resource development and coordination of efforts across the department and assists programs in the implementation of their emergency preparedness regulatory requirements.

Emergency Management coordinates both internal and external emergency management efforts.  This project is responsible for the development of a DHS incident command center, assisting with the updating of emergency policy and action handbooks, and educating staff on emergency procedures.  This project works with Oregon Emergency Management, key emergency management agencies and partners to define roles and responsibilities and to improve emergency response coordination during and after a declared disaster.