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Hearing Aids: Problems and Solutions


ODHHS Information and Technical Assistance Series
 
 

Hearing Aids: Common Problems and Solutions
(Source: American Speech-Language-Hearing Association, ASHA)
 
 
 
Your hearing aid has been recommended based on your individual needs. It serves an important role in the communication process when used properly. Your audiologist is interested in your communication needs and in your successful use of your hearing aid. Professional assistance and support is available when needed in order to keep your hearing aid in good working condition.
 
Some problems with your hearing aid may be due to simple causes that you may be able to take care of yourself. The following chart has been developed to offer guidelines in these common problem areas. DO NOT ATTEMPT TO REPAIR THE HEARING AID YOURSELF.
 
Problem: Whistling or howling noise
  • Cause: Earmold inserted improperly
  • Solution:reinsert earmold
  • Cause:cracked or loose tubing
  • Solution:check or replace tubing
  • Cause:improper earmold fit
  • Solution:have earmold replaced
  • Cause:hearing aid turned up too loud
  • Solution:reduce volume
 
Problem:Scratchy sound; aid goes on and off
  • Cause:defective cord (body aids only)
  • Solution:replace cord
  • Cause:poor switch contact
  • Solution:move switch back and forth several times
  • Solution:remove and reinsert plug (body aid only)
 
Problem:Weak sound
  • Cause:weak battery
  • Solution:replace battery
  • Cause:bent or blocked tubing
  • Solution:check tubing
  • Cause:earmold inserted improperly
  • Solution:reinsert earmold
  • Cause:excessive cerumen (wax) in ear canal
  • Solution:have ear examined
 
Problem:No sound
  • Cause:aid turned off
  • Solution:turn to 'M' or 'on'
  • Cause:clogged earmold
  • Solution:clean earmold
  • Cause:dead battery
  • Solution:replace battery
  • Cause:battery inserted improperly
  • Solution:reinsert battery correctly
  • Cause:corroded battery contacts
  • Solution:clean contacts, if previously instructed
  • Cause:bent or blocked tubing
  • Solution:check or replace tubing
  • Cause:cracked or broken cord (body aid only)
  • Solution:check/replace cord
IF THE ABOVE SOLUTIONS OFFER NO RELIEF OR WHENEVER IN DOUBT, CONSULT YOUR AUDIOLOGIST. NEVER ATTEMPT TO REPAIR THE HEARING AID YOURSELF.
 
MSI-ASLHA057

The American Speech-Language-Hearing Association (ASHA) is the national professional and scientific society that represents 81,427 audiologists; speech-language pathologists; and speech, language and hearing scientists. ASHA's mission is to promote the interest of its members, to provide them with the highest quality services, and to advocate for people with communication disabilities. ASHA's Consumer Affairs Division provides an information and referral service on a broad range of speech, language and hearing disabilities for both children and adults.
 
For additional information on this topic or other speech, language, or hearing disabilities, contact the American Speech-Language-Hearing Association, 10801 Rockville Pike, Rockville, MD 20852, 1-800-638-8255 or (301) 897-8682 (Voice or TTY).
 
Copyright 1994-1998, American Speech-Language-Hearing Association
Licensed to Medical Strategies, Inc. (MSI)