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DHS news release

January 22, 2008


Contact : Jim Sellers, 503-945-5738 Program Contact : Roger Staples, 503-945-6498


Health Plan supports the reservation list with the most energetic public information effort




When state employees start receiving reservations for the Oregon Health Plan on Monday morning, do so with the support of the wider public information campaign conducted by the Department of Human Services Oregon (DHS).


They distributed leaflets about 760.000, more than 1,800 community partners received posters and other materials, and about 330,000 households receiving benefits from DHS are getting information they can share with family, friends and neighbors. The materials are in all DHS offices, health departments of counties and most major hospitals and clinics.


"We have spared no efforts to inform as many people as possible the opportunity to score in the reservation list of the Oregon Health Plan," said Jim Edge, state Medicaid director at DHS. "We want to ensure that residents Malheur County have an equal opportunity to residents of Multnomah County."


On Monday January 28, the people of Oregon can start putting their names on the reservation list by visiting a DHS office or the Web site, by phone, by email, by fax or by mail. The Standard benefit plan, whose enrollment was closed to new beneficiaries since mid 2004, covers pregnant women and other low-income adults who are not entitled to receive traditional Medicaid coverage.


Other Medicaid programs are always open to elderly, blind disabled, under age 19, and recipients of Temporary Assistance for Needy Families.


The reservation list OHP-Standard closes on 29 February. After that a computer will randomly select a limited number of names to DHS staff who send registration requests. To be considered for OHP-Standard coverage, which now benefits less than 19,000 people, these individuals must complete the application and return it within 30 days. The names will be randomly selected each month to an average of 24,000 registered during the two-year budget.


"This part of the Oregon Health Plan had more than 130,000 beneficiaries at the time of maximum enrollment," Edge said, "so we expect strong demand. We are using the reservation list because we know that demand will be much higher than budget allows. "


DHS offers several methods to score in the reservation list:

  • Call 1-800-699-9075 or 503-378-2666 (in the Salem area) or 503-378-7800 (TTY for hearing impaired), and ask them to put your name on the list. As of January 28, this line will be open weekdays from 7 am to 7 pm, Pacific Time. Anyone can call on behalf of others. You only need to give full name, address and date of birth. The call will take between 10 and 20 minutes.
  • Send the required information, full name, address and date of birth, email standard.r​eservation @ state.or.us or mailed to Oregon Health Plan, PO Box 14520, Salem, OR 97309-5044.

Every week we send confirmation cards to people who put their name on the reservation list.


The brochures that DHS is using the public information campaign are printed in 10 languages: Cambodian, Chinese, English, Korean, Laotian, Romanian, Russian, Somali, Spanish and Vietnamese. The call center operators the Oregon Health Plan speak four languages ​​and use a translation service to handle calls in other languages.


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