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2001 Legislative Session: Major Initiatives and the 2001-2003 Budget
The new DHS

The legislatively adopted budget and the new DHS
Department of Human Services organization chart
The new Department of Human Services

The legislatively adopted budget and the new DHS

With passage of House Bill 2294, the Legislature approved a dramatic reorganization of the Department of Human Services.

Since October 2000, the Department has planned for this change in structure and service delivery. Implementation of the new organization will take place over the 2001-2003 biennium.

Because our reorganization planning was still in process during the 2001 Legislative session, the legislatively adopted budget is based on the "old" Department organization. Budgets were adopted for divisions, even though they were abolished when the Governor signed HB 2294 please see the section of this document called "The budget: Funding history and news."

In preparing this wrap-up of the 2001 session, we have chosen to present the budget by division, as approved by the Legislature. In addition, to give readers a more accurate picture of our Department, we're also including information about our new organizational structure.

The following pages describe the new DHS.

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Department of Human Services organization chart

John Kitzhaber, MD
Photo of John Kitzhaber, MD    
Bobby S. Mink

Photo of Bobby S. Mink  

    Deputy Director
Donnie Griffin

Photo of Donnie Griffin  


Administrative Services
Cindy Becker

Photo of Cindy Becker

Children, Adult & Family Services
Ramona Foley

Photo of Ramona Foley Community Human Services
Bill Fink
Photo of Bill Fink

Continuous System Improvement
Lennie Bjornsen

Photo of Lennie Bjornsen Finance & Policy Analysis
Doug Wilson
Photo of Doug Wilson Health Services
Barry Kast
Photo of Barry Kast
    Seniors & People with Disabilities Services
Lydia Lissman
Photo of Lydia Lissman    

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The new Department of Human Services

What follows is a brief description of the organization of the new Department of Human Services.

Community Human Services
Children, Adult and Family Services
Health Services
Seniors and People with Disabilities Services
Director's Office
Office of Administrative Services
Office of Continuous System Improvement
Finance and Policy Analysis



To accomplish the mission and goals of DHS by translating the values, goals, and policies of the Department into a system of integrated services that results in positive outcomes for clients and communities.

Role of Community Human Services

Community Human Services group is responsible for consolidating the Department's five field structures into an integrated service delivery model that meets each community's needs. The group will also house the Department's Rehabilitation Services policy and program office.

In the field, Community Human Services will accomplish its mission by:

  • Involving clients in their own case planning
  • Directing clients who have single needs to the appropriate resources
  • Appointing a "lead services coordinator" to bring together services for individuals and families with multiple needs
  • Creating a single, comprehensive case plan for each individual or family Working closely with county and private providers to deliver services
  • Measuring the quality of client services and customer satisfaction, and making changes in the system to improve future results
  • Consulting regularly with key stakeholders, partners and advocates as they shape the local service delivery models and provide services

Service delivery areas

The state will be divided into 16 service delivery areas. Local service delivery area managers will work with staff and community partners to plan and deliver integrated human services locally.

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To establish policies and programs that provide self-sufficiency for families and adults, and safe, permanent families for abused and neglected children.

Populations affected

Program and policy developed by Children, Adult and Family Services affect:

  • Families where abuse or neglect has occurred or is alleged to have occurred
  • Children who need care and treatment for emotional disturbances
  • Low-income families on public assistance or at risk of coming onto public assistance
  • Low-income people in need of Food Stamps

Programs and services

  • Adoptions and other permanent placements
  • Child protective services
  • The Oregon Child Support Program
  • Domestic violence intervention services, tribal programs, and child abuse multidisciplinary intervention programs
  • Emergency Assistance Program
  • Employment Related Day Care Program
  • Food Stamp Program
  • JOBS Program
  • Refugee Program
  • Remedial services such as parent training, family counseling and sex abuse treatment
  • Residential treatment facilities for children
  • Temporary Assistance for Needy Families (TANF)
  • Foster care, kinship care and independent living skills
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To improve the health of all Oregonians by:
  • Promoting healthy communities and individual behaviors
  • Preventing unnecessary death and disability
  • Supporting the best possible treatment of mental illness and alcohol, tobacco and other drug dependencies
  • Ensuring access to adequate health care

Populations affected

  • Health programs serve all Oregonians and also target specific populations.
  • Community health programs target vulnerable populations such as low-income pregnant women, children and infants, newborns, high-risk adolescents and seniors.
  • Alcohol, drug and gambling programs serve Oregonians in need of treatment or at risk of becoming addicted or dependent.
  • Medical assistance programs serve eligible low-income Oregonians through the Oregon Health Plan, Medicaid, the Medically Needy Program and the Children's Health Insurance Program.
  • Mental health programs serve children, adolescents and adults with severe mental disorders.


  • Mental Health and Addiction services
  • Community health services
  • Health care financing and resources
  • Office of Health Statistics, Evaluation and Research
  • Psychiatric hospitals
  • Public health laboratories
  • Promotion of public health
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Assisting seniors and people with disabilities to achieve well-being through opportunities for community living, employment and services that promote choice, independence and dignity.

Populations affected

The Seniors and People with Disabilities group develops programs and policy affecting:

  • Children and adults with mental retardation or other developmental disabilities
  • People with physical disabilities under age 65 who are unable to work for at least a year
  • Seniors and people with disabilities who need assistance with activities of daily living, such as mobility, eating, dressing, grooming and behavior

Programs and services

The Seniors and People with Disabilities group programs include:

  • Long-term care for low-income individuals
  • Abuse prevention and protective services for the elderly and people with disabilities
  • Cash assistance and Food Stamps for the elderly and people with disabilities
  • Licensing and certification of long-term care facilities, including adult foster homes
  • Develop quality improvement projects and education programs designed to improve the skills of caregivers and long term care providers
  • Provide nursing services and oversight of health related services used by seniors and people with disabilities
  • Operation of Eastern Oregon Training Center and state operated group homes
  • Community-based care and support services
  • Older Americans Act
  • Oregon Project Independence

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To provide direction and support to staff and partners in achieving better outcomes for human services clients and their communities through efficient and strategic management of the Department's resources.

Role of the Director's Office

The Director is responsible for the Department's success in achieving its outcomes, complying with state and federal law, and managing the funds entrusted to the Department.

  • The Director, Deputy Director and their immediate staff provide leadership, coordination, and administrative oversight of a multi-divisional department of 9,700 employees. Other Director's Office services include internal audits, legislative and intergovernmental relations, policy development and tribal liaison with the state's nine federally recognized tribes.
  • The Governor's Advocacy, Children's Ombudsman and Pain Management Program Office provides access and recourse for customers who have concerns, questions, ideas, or suggestions about Department programs and services. The Pain Management program coordinates and presents information on the management of pain for all

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To support DHS with timely, accurate, effective and consistent administrative services.

Role of Administrative Services

Services provided by this office include human resources, information systems, contracts and communication.

Administrative Services focuses on:

  • Aligning administrative systems with the department's new structure
  • Eliminating unnecessary duplication of processes and approvals
  • Establishing Department-wide business standards
  • Developing procedures that support integration statewide and locally
  • Establishing customer service standards and feedback mechanisms

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To steward a DHS learning community through research and evaluation, training and organizational development.

Role of Continuous System Improvement

The Continuous System Improvement team objectives include:

  • Improving capacity and connectivity in policy development, process improvement, problem solving, performance measures and accountability
  • Increasing the use of outcome measures and other means of gauging effectiveness and the sharing or responsibility for better client results
  • Increasing coordination of training and organizational development work across the Department
  • Increasing staff understanding and alignment with the Department's vision, mission, goals and outcomes

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To provide accurate and timely budget and policy-related information and recommendations to Department leaders, program, policy and field managers, staff and external policy makers.

Role of Finance and Policy Analysis

Finance and Policy Analysis accomplishes its work by:

  • Providing caseload and cost-per-case forecasting
  • Developing and monitoring the Department's budget
  • Performing fiscal and policy analysis on issues related to budget and operations
  • Providing budget and other management information to Department leadership and staff

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